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Cerebral Palsy List <[log in to unmask]>
Date:
Fri, 22 Feb 2008 22:08:36 -0500
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Thank you, Ken, that does bring up an important point - if you have never 
dealt with an online vendor before, google them to see if there are a lot of 
complaints about them.

Kat

--------------------------------------------------
From: "ken barber" <[log in to unmask]>
Sent: Friday, February 22, 2008 10:05 PM
Newsgroups:   bit.listserv.c-palsy
To: <[log in to unmask]>
Subject: Re: DVDDonkey TV

> gary i got this by gooleing "dvdonkey".
>
> http://www.complaintsboard.com/complaints/dvddonkeycom-c31527.html
>
> bunches of complaints about scammed. better get the
> credit card company on the phone and get this
> reversed.
>
>
> --- Kathy <[log in to unmask]> wrote:
>
>> Gary, what carrier are they using for the shipping?
>> You can call  customer
>> service and see if they have a record of the
>> tracking number.
>>
>> Also, Linda is right - if you paid by credit card
>> and you haven't received
>> the merchandise, you can dispute the charges.  I
>> must admit I've never heard
>> of DVDDonkey and have done all my DVD/CD purchases
>> on Amazon. I've never had
>> a problem with them.
>>
>> Kat
>>
>> --------------------------------------------------
>> From: "Linda Macaulay" <[log in to unmask]>
>> Sent: Friday, February 22, 2008 9:45 PM
>> Newsgroups:   bit.listserv.c-palsy
>> To: <[log in to unmask]>
>> Subject: Re: DVDDonkey TV
>>
>> > Gary,
>> >
>> > If you paid with a credit card you can dispute the
>> charge through them.
>> >
>> > Linda
>> > On Feb 22, 2008, at 9:05 PM, GMAN wrote:
>> >
>> >> Hi all!
>> >>
>> >> So does anyone here know anything about or bought
>> anything from
>> >> DVDDonkey TV? Back in early December of last
>> year,  I ordered the
>> >> complete Wonder Years TV series on DVD.  It was
>> advertised as
>> >> being all 7 seasons.
>> >>
>> >> In mid December I got an Email saying they had
>> processed my
>> >> order, and would be shipping it to me soon.
>> Shortly after that,
>> >> I got another Email showing what I ordered along
>> with a tracking
>> >> number.  Shortly after that I got another Email
>> stating my item
>> >> was on back order, but when it came in they would
>> make it their
>> >> priority to ship it to me ASAP!!  With the
>> exception of 1 or 2,
>> >> all Emails they've sent me have come in moldable
>> of 4 or 5. That  is to
>> >> say, I'll get 4 or 5 Emails from them all saying
>> the
>> >> exact same thing.  I've saved all these Emails if
>> anyone wants to
>> >> see them.  When I go to their Web Site (See
>> below) and put in my
>> >> tracking number I get nothing back.  I might just
>> be having
>> >> trouble negotiating their Site I don't know.  I
>> cant even tell
>> >> from their Web Site where they originate from.
>> When I try and
>> >> call their 800 number no matter what time of day
>> or night, I get
>> >> a recording saying the number is temporarily
>> unavailable, and to
>> >> call back in a few hours.
>> >>
>> >> So not having bought a lot of stuff online, at
>> this point, I'm
>> >> not sure what my options are.  This outfit has 80
>> some dollars of
>> >> my money and I still haven't gotten what I paid
>> for back in
>> >> December.  Is there some kind of online consumer
>> action group I
>> >> could send all these Emails to?  Or am I just
>> another victim of
>> >> some fly by night Web Site?  Any help or advice
>> will be greatly
>> >> appreciated!!
>> >>
>> >> Thanks-Gary
>> >>
>> >> http://www.dvddonkey.com/
>> >>
>> >> -----------------------
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>
> 
> ____________________________________________________________________________________
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