Gary, what carrier are they using for the shipping? You can call customer
service and see if they have a record of the tracking number.
Also, Linda is right - if you paid by credit card and you haven't received
the merchandise, you can dispute the charges. I must admit I've never heard
of DVDDonkey and have done all my DVD/CD purchases on Amazon. I've never had
a problem with them.
Kat
--------------------------------------------------
From: "Linda Macaulay" <[log in to unmask]>
Sent: Friday, February 22, 2008 9:45 PM
Newsgroups: bit.listserv.c-palsy
To: <[log in to unmask]>
Subject: Re: DVDDonkey TV
> Gary,
>
> If you paid with a credit card you can dispute the charge through them.
>
> Linda
> On Feb 22, 2008, at 9:05 PM, GMAN wrote:
>
>> Hi all!
>>
>> So does anyone here know anything about or bought anything from
>> DVDDonkey TV? Back in early December of last year, I ordered the
>> complete Wonder Years TV series on DVD. It was advertised as
>> being all 7 seasons.
>>
>> In mid December I got an Email saying they had processed my
>> order, and would be shipping it to me soon. Shortly after that,
>> I got another Email showing what I ordered along with a tracking
>> number. Shortly after that I got another Email stating my item
>> was on back order, but when it came in they would make it their
>> priority to ship it to me ASAP!! With the exception of 1 or 2,
>> all Emails they've sent me have come in moldable of 4 or 5. That is to
>> say, I'll get 4 or 5 Emails from them all saying the
>> exact same thing. I've saved all these Emails if anyone wants to
>> see them. When I go to their Web Site (See below) and put in my
>> tracking number I get nothing back. I might just be having
>> trouble negotiating their Site I don't know. I cant even tell
>> from their Web Site where they originate from. When I try and
>> call their 800 number no matter what time of day or night, I get
>> a recording saying the number is temporarily unavailable, and to
>> call back in a few hours.
>>
>> So not having bought a lot of stuff online, at this point, I'm
>> not sure what my options are. This outfit has 80 some dollars of
>> my money and I still haven't gotten what I paid for back in
>> December. Is there some kind of online consumer action group I
>> could send all these Emails to? Or am I just another victim of
>> some fly by night Web Site? Any help or advice will be greatly
>> appreciated!!
>>
>> Thanks-Gary
>>
>> http://www.dvddonkey.com/
>>
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