Get fixed local calls.  I have it and I only pay
$27.77 per month no matter how many local calls I make
including connecting to the internet.

--- Robert Mauro <[log in to unmask]> wrote:
> Dear Steve Case ([log in to unmask]),
> AOL is presenting a big problem to people with
> disabilities.  First, you
> raise your monthly rates from $21.95 to $24.95.
> That alone is hurting those
> of us on fixed incomes.
>
> Second, AOL DOES NOT supply enough bandwidth or
> connections for the millions
> who use AOL.  As a result, users are bumped offline
> and are required to log
> back on -- costing us another phone call of at least
> 10.6 cents.  You might
> not think this is a lot of money with your billions,
> but for those of us on a
> fixed income, it ads up tremendously.
>
> To log on to AOL just 2x a day, I usually have to
> log back on a minimum of
> ten times!  That's $1.06 in phone calls in one day!
> That comes to $31.80 in
> phone calls alone in one month to connect with AOL.
>  Add that to your $24.95
> monthly fee and you get $56.75 a month -- OR THE
> REAL COST OF USING AOL.
> THAT IS OUTRAGEOUS!
>
> Something must be done to remedy this situation
> immediately.  Will you do
> anything?  I'd like to know, as would many of us AOL
> subscribers with
> disabilities would like to know.
>
> I have send copies of this email to other persons
> with disabilities.  Some
> 3000 at least.  I have also emailed copies of this
> to a number of disability
> advocates and newspapers.  My NYS legislators have
> also been sent copies.
> They need to know how AOL is treating its
> subscribers -- especially its
> subscribers with disabilities.  I hope they will ALL
> email you if they are
> having similar connect problems with AOL or are
> outraged by AOL's behavior.
>
> Yes, I have already called your tech support several
> times and done
> EVERYTHING they told me to do.  Nothing has worked.
> The problem is obviously
> with AOL.  You simply have too many users and too
> little bandwidth to support
> us all.  You are big on getting us to subscribe, but
> neglect us once we pay
> to use AOL.
>
> I, and many other AOL subscribers with disabilities,
> would like to know what
> you, Steve Case, CEO of AOL, will do to remedy this
> unfortunate situation.
>
> I look forward to hearing from you.
>
> Sincerely,
>
> Bob Mauro - [log in to unmask]
>
------------------------------------------------------------------------------
>   Visit My Website   --->     <A
> HREF="http://hometown.aol.com/bobezwriter">BOB
> MAURO'S WEB SITE</A>
>     Visit My Art Gallery --->     <A
>
HREF="http://hometown.aol.com/bobezwriter/art.html">BOB
> MAURO'S ART GALLERY</A>
>      Visit My Ham Radio Web --->          <A
> HREF="hometown.aol.com/bobezwriter/kz2g.html"> BOB
> MAURO, KZ2G</A>