On Saturday 18 Oct 2003 3:24 am, you wrote:
> In a message dated 10/17/03 10:06:49 PM Eastern Daylight Time,
>
> [log in to unmask] writes:
> > Also every hospital
> > has a patient relations manager or the equivelent; they may be able to
> > help you.
>
> We do have one at this hospital.... but I'm kind of unsure as what I need
> to say... and a part of me is afraid that I will just make matters worse...
> What do you think the chances are of this happening to me again??  Do you
> think it will make any difference that this is my second child??
> Thanks SO Much for responding!!!!
>
> Jenn..A worried Mom

Jenn, don't worry, just show off Ava a little - can't be a better advert for
being a good Mum.

Cheers

Deri