Hello everyone,
I don't know what happened with Tom's installation of JAWS 16, but would very much like to learn more. I have contacted Tom off-list, and hope to talk with him directly to get more details.
"Quality control" is very high on the CDs we distribute. Before any CDs for distribution are produced, a "Gold Master" disc is created after the content and actual CD which will become the physical master is tested for any physical defects and integrity of the digital content. The likelihood of the JAWS 13 executable being included on the JAWS 16 CD is extremely small, not something I would even consider possible. We have shipped thousands of these CDs without any issues being reported with regard to their content or usability. I am hoping that Tom will help shed some more light on what might have taken place.
Matt, to directly address your second comment:
What exactly would Freedom Scientific be "trying to pull?" How could sending an installAtion file two versions old benefit anybody? Do you think it could somehow cause the company to get more money, or increase sales? I've participated in this list for many years, have exchanged comments, given and received advice, even committed to pray for a few folks over the years. I'm discouraged to see that fellow hams, who are usually a pretty logical lot, so easily question the integrity of others based upon an isolated incident, especially without knowing what response arises from such an incident.
If anyone else receives a defective JAWS 16 CD, I would be very glad to hear about it and personally see to it that it is exchanged for another disc. If anyone wishes to contact me directly I can be reached by the email address used on this list, or at my work address:
[log in to unmask]
The response will be much faster if my work address is used because, with a 2-year old at home, I do not have the time to always check my personal email daily.
I hope everyone has a very Merry Christmas, happy New Year and a blessed holiday season. I hope to get some antennas up in 2015 and see you all on the air.
73,
Ron Miller
N6MSA
Tarpon Springs FL
> On Dec 15, 2014, at 7:55 PM, Matthew Chao <[log in to unmask]> wrote:
>
> Wow! That reallhy is poor quality control. Or, are they trying to
> pull a fast one?--Matt, N1IBB.
>
> At 07:19 PM 12/15/2014, you wrote:
>> All:
>>
>>
>>
>> I know some will consider this off topic, but I thought I would post it here
>> as well as to the Jaws list.
>>
>>
>>
>> Hopefully, it will prevent someone else from going through what I did at
>> work today.
>>
>>
>>
>> Tom Behler: KB8TYJ
>>
>>
>>
>>
>>
>> From: Tom Behler [mailto:[log in to unmask]]
>> Sent: Monday, December 15, 2014 7:14 PM
>> To: 'The Jaws for Windows support list.'
>> Subject: "Heads Up To Those Installing Jaws 16 via the CD
>>
>>
>>
>> Hi, all.
>>
>>
>>
>> Today, I attempted to install Jaws 16 on a new computer at work via the CD
>> that was just shipped to me, and ran into an interesting issue.
>>
>>
>>
>> Even though, according to one of my sighted colleagues, the CD was clearly
>> labeled Jaws 16, the actual installation file was the executable file for
>> Jaws 13.
>>
>>
>>
>> Obviously, Freedom Scientific quality control is not working very well.
>>
>>
>>
>> What I had to do was go on line to download and save the executable file for
>> Jaws 16 onto a thumb drive, and then do the installation from there.
>>
>>
>>
>> I contacted FS about the error, and insisted that they at least send me the
>> CD with the correct Jaws version on it.
>>
>>
>>
>> When I asked them if they had seen anything like this before, they said that
>> my case was not the first.
>>
>>
>>
>> Will see what happens from here.
>>
>>
>>
>> Dr. Tom Behler from Michigan
>>
>>
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