Hi, Bob.  Absolutely agree.  Actually, just got an email from 
them.  Seems a friend of mine at the store where I bought the scanner 
contacted someone in tech. support over at Uniden, and I got an email 
with their phone number.  Will call them later today.--Matt, N1IBB.

At 10:15 AM 12/4/2014, you wrote:
>Hi,
>
>Everything on the BCD436 is access through the menus.  Volume, squelch,
>lock and unlock and everything is through a multi-level menu, but at
>least its in a menu which is better than a touch screen that doesn't
>give any feedback at all.
>
>Bob, K8LR, [log in to unmask]
>
>On 12/4/2014 8:28 AM, Matthew Chao wrote:
> > Hi, Folks.  I bought a Uniden BCD436HP, and have yet to figure out
> > most of it.  Most annoying is that it doesn't hold the date and time,
> > and I can't adjust the volume.  The manual is next to useless, and
> > trying to get hold of Tech. support at Uniden is next to
> > impossible.  Anyone have tips on how to use this scanner?  Thanks in
> > advance.--Matt, N1IBB.
> >
> > At 08:11 AM 12/4/2014, you wrote:
> >> Hi Jim,
> >>
> >> The scanner is not very accessible, but it is better than the home
> >> patrol's touch screen was.
> >>
> >> Bob, K8LR, [log in to unmask]
> >>
> >> On 12/4/2014 2:47 AM, Jim Gammon wrote:
> >>> Well Bob what about that scanner you bought fairly recently? Have
> >>> you figured it out? Really want to know if it's accessible? I
> >>> really hope you can figure out your Yaesu and that it's
> >>> accessible.  73, Jim WA6EKS