With newer versions of windows, like vista, 7, and beyond, there is often a
thing that comes up to ask you if you want to run the CD or install from it,
browse it, or what ever. I usually disable it so it will come up like it
does for most people but work computers you can't always do that.
----- Original Message -----
From: "Howard, W A 9 Y B W" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, December 22, 2014 12:56 PM
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
> Tom,
>
> A quick question,
>
> Isn't the JAWS CD supposed to automatically come up talking when inserted,
> thus allowing one to install without assistance?
>
> I haven't installed from a CD in years so, I don't know.
>
>
> Inquiring minds want to know.
>
> Howard #3
> W A 9 Y B W
>
> ----- Original Message -----
> From: "Tom Behler" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Monday, December 22, 2014 10:32 AM
> Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
>
>
>>I agree, Lou, although I have to say that I'm not very thrilled about my
>> University's tech support right now, but that's another issue for another
>> day. (smile)
>>
>> Tom Behler: KB8TYJ
>>
>>
>> -----Original Message-----
>> From: For blind ham radio operators
>> [mailto:[log in to unmask]]
>> On Behalf Of Lou Kolb
>> Sent: Monday, December 22, 2014 11:24 AM
>> To: [log in to unmask]
>> Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
>>
>> Good news, Tom! And thanks for publicizing FS's good job in this
>> instance.
>> Nice to hear positive stuff about tech support, for a change. 73. Lou
>> WA3MIX
>> Lou Kolb Voice-over Artist:
>> Radio/TV Ads, Video narrations
>> Messages On-hold:
>> www.loukolb.com
>> ----- Original Message -----
>> From: "Tom Behler" <[log in to unmask]>
>> To: <[log in to unmask]>
>> Sent: Monday, December 22, 2014 11:02 AM
>> Subject: Off Topic: Jaws incorrect version Instalation Mystery Solved
>>
>>
>>> Hi, everyone.
>>>
>>>
>>>
>>> You may remember that last week, Jaws 13 inadvertently got installed
>>> on my new work laptop, instead of Jaws 16, which I thought would be
>>> directly installed from the Jaws 16 CD.
>>>
>>>
>>>
>>> It turns out that the fault was on this end, not with Freedom
>>> Scientific.
>>>
>>>
>>>
>>> Here's my analysis of what happened and why:
>>>
>>>
>>>
>>> Yesterday, I was nosing around on the desktop of my new work laptop,
>>> and
>>> found an executable file for Jaws 13. It was called j13.0.92 4 64
>>> bit.
>>> I
>>> checked the file properties, and the file was dated Monday: December
>>> 15 and was time stamped at 10:09 a.m. This is significant, because
>>> this was the time when the University's I T people were in my office,
>>> and had transferred a bunch of stuff from the hard drive of my old
>>> Windows 7 desktop to the new work laptop.
>>>
>>>
>>>
>>> I think that what happened was this: Since I had no visual assistance
>>> available when it came time to install Jaws 16, I used Windows
>>> narrator to find what I thought was the Jaws 16 instalation package on
>>> the Jaws 16 CD, and somehow ended up inadvertently choosing the Jaws 13
>> executable file.
>>>
>>>
>>>
>>> Apparently, I'm not very good at using Windows Narrator in situations
>>> like this, although I do find Narrator to not be as verbose as I would
>> like.
>>> In
>>> addition, it also would have been nice to have visual assistance
>>> around, so that I wouldn't have had to use Windows Narrator to begin
>>> with, and could have gotten the correct file right from the new CD.
>>>
>>>
>>>
>>> The really frustrating part of all of this is that, even though I
>>> uninstalled Jaws 13 from the new laptop, and installed Jaws 16,
>>> something got corrupted with the install, and I had to spend quite a
>>> bit of time late last week with FS Tech support to do a major Jaws
>>> repair.
>>>
>>>
>>>
>>> All and all, though, I think I'm now ok, and will certainly keep this
>>> in mind for the future. I also have sent a rather strongly-worded
>>> e-mail to our IT folks, stressing the need for visual assistance with
>>> new adaptive technology instalations, and also stressing the need for
>>> IT people to let us know what files they are transferring onto any new
>>> computer that we might use.
>>>
>>>
>>>
>>> In closing, I want to sincerely thank Ron Miller and the folks at
>>> Freedom Scientific for all of their help in working through this
>>> issue. Ron, in particular, went above and beyond the call of duty to
>>> help me figure out what was going on, and that has been truly
>>> appreciated.
>>>
>>>
>>>
>>> Tom Behler: KB8TYJ
>>>
>>>
>
>
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