It seems to me that RS should have more competition, since they do such a
poor job. Unfortunately they are the only game in town for many things now.
They do not offer a print catalog anymore, I used to wait for their "wish
book". And many of today's sales staff aren't knowledgeable of radio basics
or electronics.
Lynn
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----- Original Message -----
From: "Steve Dresser" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, October 31, 2004 7:52 PM
Subject: Re: USB to Serial With a Laptop


> On Sunday 10/31/04 15:02 Butch Bussen wrote:
> >Well, you know their motto. "You got questions---  we got batteries", or
> >something like that.
> I always thought their motto was: "You've got questions?  We've got even
> more questions."
>
> It's always an adventure shopping at the Shack.  I once took back a DX-398
> because the clock wasn't keeping time reliably.  They were quite helpful,
> and even exchanged the radio for another one, which involved some
paperwork
> since I'd purchased the original at another store, and I had paid for a
> service contract.  When I got home with my new radio, I discovered why the
> clock on the old one hadn't worked.  The radio has a feature whereby you
> can automatically set the clock based on a signal from FM stations in your
> area.  It turns out that the stations in my area that broadcast the clock
> signals were set to different times, with as much as a couple of hours
> difference between them.  Too bad the helpful RS sales person didn't tell
> me to turn off the automatic clock setting feature.  My original radio was
> working perfectly, and neither of us knew it.  As I said before, shopping
> at your friendly local Shadio Rack can be quite an adventure.
>
> Steve
>