they should service those, the PIP1000 we have one and it works fine. 
the one to stay the "bleep" away from is the Kelvin talking 
thermostat, because they lock up your air conditioner, among other 
problems. it is a great unit except it cannot be depended on to 
operate your compressor correctly and it has other programming issues.
I know, I was the one who did the instructions and original 
documentation for the unit, buying mine in 2006 when it was brand new 
and the rage. The NFB supported them originally, but retreated in a 
big hurry when problems which were not correctly diagnosed in the 
beginning and patched incorrectly during the life of the unit didn't 
actually solve the issues.
They will work fine for your heat, but don't rely on the Kelvin to 
correctly and consistently run your air conditioner.


Curtis Delzer.
HS.

K 6 V F O
Fessenden, ND

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At 09:53 AM 10/12/12, you wrote:
>          I have the number, and it has worked fine for 6 years.  The
>number is:  (800-8388860).
>73
>KD2CDU.At 03:26 PM 10/11/2012, you wrote:
> >Yah, this is off topic but still blindness related.  I am looking
> >for a talking thermostat for a home heating and air conditioning
> >unit.  specifically, I'm wondering if anyone on this list has a
> >model VIP 1007 and if so, where you got it? Thanks, Jim WA6EKS