That initial set of options did not seem to come up on the new work
computer, even with Windows Narrator, although it may have been on the
screen without my knowledge.
Tom Behler: KB8TYJ
-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of John Miller
Sent: Monday, December 22, 2014 2:19 PM
To: [log in to unmask]
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
With newer versions of windows, like vista, 7, and beyond, there is often a
thing that comes up to ask you if you want to run the CD or install from it,
browse it, or what ever. I usually disable it so it will come up like it
does for most people but work computers you can't always do that.
----- Original Message -----
From: "Howard, W A 9 Y B W" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, December 22, 2014 12:56 PM
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
> Tom,
>
> A quick question,
>
> Isn't the JAWS CD supposed to automatically come up talking when
> inserted, thus allowing one to install without assistance?
>
> I haven't installed from a CD in years so, I don't know.
>
>
> Inquiring minds want to know.
>
> Howard #3
> W A 9 Y B W
>
> ----- Original Message -----
> From: "Tom Behler" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Monday, December 22, 2014 10:32 AM
> Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery
> Solved
>
>
>>I agree, Lou, although I have to say that I'm not very thrilled about
>>my University's tech support right now, but that's another issue for
>>another day. (smile)
>>
>> Tom Behler: KB8TYJ
>>
>>
>> -----Original Message-----
>> From: For blind ham radio operators
>> [mailto:[log in to unmask]]
>> On Behalf Of Lou Kolb
>> Sent: Monday, December 22, 2014 11:24 AM
>> To: [log in to unmask]
>> Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery
>> Solved
>>
>> Good news, Tom! And thanks for publicizing FS's good job in this
>> instance.
>> Nice to hear positive stuff about tech support, for a change. 73. Lou
>> WA3MIX Lou Kolb Voice-over Artist:
>> Radio/TV Ads, Video narrations
>> Messages On-hold:
>> www.loukolb.com
>> ----- Original Message -----
>> From: "Tom Behler" <[log in to unmask]>
>> To: <[log in to unmask]>
>> Sent: Monday, December 22, 2014 11:02 AM
>> Subject: Off Topic: Jaws incorrect version Instalation Mystery Solved
>>
>>
>>> Hi, everyone.
>>>
>>>
>>>
>>> You may remember that last week, Jaws 13 inadvertently got installed
>>> on my new work laptop, instead of Jaws 16, which I thought would be
>>> directly installed from the Jaws 16 CD.
>>>
>>>
>>>
>>> It turns out that the fault was on this end, not with Freedom
>>> Scientific.
>>>
>>>
>>>
>>> Here's my analysis of what happened and why:
>>>
>>>
>>>
>>> Yesterday, I was nosing around on the desktop of my new work
>>> laptop, and
>>> found an executable file for Jaws 13. It was called j13.0.92 4 64
>>> bit.
>>> I
>>> checked the file properties, and the file was dated Monday: December
>>> 15 and was time stamped at 10:09 a.m. This is significant, because
>>> this was the time when the University's I T people were in my
>>> office, and had transferred a bunch of stuff from the hard drive of
>>> my old Windows 7 desktop to the new work laptop.
>>>
>>>
>>>
>>> I think that what happened was this: Since I had no visual
>>> assistance available when it came time to install Jaws 16, I used
>>> Windows narrator to find what I thought was the Jaws 16 instalation
>>> package on the Jaws 16 CD, and somehow ended up inadvertently
>>> choosing the Jaws 13
>> executable file.
>>>
>>>
>>>
>>> Apparently, I'm not very good at using Windows Narrator in
>>> situations like this, although I do find Narrator to not be as
>>> verbose as I would
>> like.
>>> In
>>> addition, it also would have been nice to have visual assistance
>>> around, so that I wouldn't have had to use Windows Narrator to begin
>>> with, and could have gotten the correct file right from the new CD.
>>>
>>>
>>>
>>> The really frustrating part of all of this is that, even though I
>>> uninstalled Jaws 13 from the new laptop, and installed Jaws 16,
>>> something got corrupted with the install, and I had to spend quite a
>>> bit of time late last week with FS Tech support to do a major Jaws
>>> repair.
>>>
>>>
>>>
>>> All and all, though, I think I'm now ok, and will certainly keep
>>> this in mind for the future. I also have sent a rather
>>> strongly-worded e-mail to our IT folks, stressing the need for
>>> visual assistance with new adaptive technology instalations, and
>>> also stressing the need for IT people to let us know what files they
>>> are transferring onto any new computer that we might use.
>>>
>>>
>>>
>>> In closing, I want to sincerely thank Ron Miller and the folks at
>>> Freedom Scientific for all of their help in working through this
>>> issue. Ron, in particular, went above and beyond the call of duty
>>> to help me figure out what was going on, and that has been truly
>>> appreciated.
>>>
>>>
>>>
>>> Tom Behler: KB8TYJ
>>>
>>>
>
>
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