So, Steve, since the IT folks had transferred stuff from my old PC onto the
laptop (including Jaws 13) without my knowledge, what I suspected was
correct. I obviously chose the incorrect version of Jaws when using Windows
narrator.
If I'm interpreting things accurately, then, this means that either one has
to get real good with Windows narrator now when doing Fresh Jaws
instalations, or one has to seek sighted assistance, at least at the
beginning of the process.
Tom Behler: KB8TYJ
-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of Steve
Sent: Wednesday, December 24, 2014 1:35 PM
To: [log in to unmask]
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
Yes, it used to be that way, Howard.
But, with the newer operating systems, Microsoft has protected your computer
from running programs on removable media.
So, you get a dialog usually with a list of things you can do like open the
folder with that progran on it.
Steve
----- Original Message -----
From: Howard, W A 9 Y B W
To: [log in to unmask]
Sent: Monday, December 22, 2014 12:56 PM
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
Tom,
A quick question,
Isn't the JAWS CD supposed to automatically come up talking when inserted,
thus allowing one to install without assistance?
I haven't installed from a CD in years so, I don't know.
Inquiring minds want to know.
Howard #3
W A 9 Y B W
----- Original Message -----
From: "Tom Behler" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, December 22, 2014 10:32 AM
Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
>I agree, Lou, although I have to say that I'm not very thrilled about my
> University's tech support right now, but that's another issue for another
> day. (smile)
>
> Tom Behler: KB8TYJ
>
>
> -----Original Message-----
> From: For blind ham radio operators [mailto:[log in to unmask]]
> On Behalf Of Lou Kolb
> Sent: Monday, December 22, 2014 11:24 AM
> To: [log in to unmask]
> Subject: Re: Off Topic: Jaws incorrect version Instalation Mystery Solved
>
> Good news, Tom! And thanks for publicizing FS's good job in this instance.
> Nice to hear positive stuff about tech support, for a change. 73. Lou
> WA3MIX
> Lou Kolb Voice-over Artist:
> Radio/TV Ads, Video narrations
> Messages On-hold:
> www.loukolb.com
> ----- Original Message -----
> From: "Tom Behler" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Monday, December 22, 2014 11:02 AM
> Subject: Off Topic: Jaws incorrect version Instalation Mystery Solved
>
>
>> Hi, everyone.
>>
>>
>>
>> You may remember that last week, Jaws 13 inadvertently got installed
>> on my new work laptop, instead of Jaws 16, which I thought would be
>> directly installed from the Jaws 16 CD.
>>
>>
>>
>> It turns out that the fault was on this end, not with Freedom Scientific.
>>
>>
>>
>> Here's my analysis of what happened and why:
>>
>>
>>
>> Yesterday, I was nosing around on the desktop of my new work laptop, and
>> found an executable file for Jaws 13. It was called j13.0.92 4 64 bit.
>> I
>> checked the file properties, and the file was dated Monday: December
>> 15 and was time stamped at 10:09 a.m. This is significant, because
>> this was the time when the University's I T people were in my office,
>> and had transferred a bunch of stuff from the hard drive of my old
>> Windows 7 desktop to the new work laptop.
>>
>>
>>
>> I think that what happened was this: Since I had no visual assistance
>> available when it came time to install Jaws 16, I used Windows
>> narrator to find what I thought was the Jaws 16 instalation package on
>> the Jaws 16 CD, and somehow ended up inadvertently choosing the Jaws 13
> executable file.
>>
>>
>>
>> Apparently, I'm not very good at using Windows Narrator in situations
>> like this, although I do find Narrator to not be as verbose as I would
> like.
>> In
>> addition, it also would have been nice to have visual assistance
>> around, so that I wouldn't have had to use Windows Narrator to begin
>> with, and could have gotten the correct file right from the new CD.
>>
>>
>>
>> The really frustrating part of all of this is that, even though I
>> uninstalled Jaws 13 from the new laptop, and installed Jaws 16,
>> something got corrupted with the install, and I had to spend quite a
>> bit of time late last week with FS Tech support to do a major Jaws
>> repair.
>>
>>
>>
>> All and all, though, I think I'm now ok, and will certainly keep this
>> in mind for the future. I also have sent a rather strongly-worded
>> e-mail to our IT folks, stressing the need for visual assistance with
>> new adaptive technology instalations, and also stressing the need for
>> IT people to let us know what files they are transferring onto any new
>> computer that we might use.
>>
>>
>>
>> In closing, I want to sincerely thank Ron Miller and the folks at
>> Freedom Scientific for all of their help in working through this
>> issue. Ron, in particular, went above and beyond the call of duty to
>> help me figure out what was going on, and that has been truly
>> appreciated.
>>
>>
>>
>> Tom Behler: KB8TYJ
>>
>>
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