I'm checking with our library director to see who you should ask, because I think the service is statewide.  I'll let you know when I hear back.  Kathie

Katherine Schneider, Ph.D.
Senior Psychologist, Emerita
Counseling Service
University of Wisconsin-Eau Claire
[log in to unmask]

If I had my life to live over again, I'd be a plumber. - Albert Einstein


-----Original Message-----
From: EASI's Library Accessibility Discussion List [mailto:[log in to unmask]] On Behalf Of Prof Norm Coombs
Sent: Saturday, November 08, 2008 6:33 PM
To: [log in to unmask]
Subject: Re: Question about online library help or reference desk???


I'd like to talk with you more about it.  Could I call you one day next week?  I'd like to have someone from a library help us by doing a live Webinar about it. Norm At 04:15 PM 11/8/2008, you wrote:
>My library www.eauclairepubliclibrary.info has a choice between live
>chat and email, both of which work with my WindowEyes 4.5 screen
>reader.  The email says you'll probably get an answer within 24 hours.
>Kathie
>
>Katherine Schneider, Ph.D.
>Senior Psychologist, Emerita
>Counseling Service
>University of Wisconsin-Eau Claire
>[log in to unmask]
>
>If I had my life to live over again, I'd be a plumber. - Albert
>Einstein
>
>
>-----Original Message-----
>From: EASI's Library Accessibility Discussion List
>[mailto:[log in to unmask]] On Behalf Of Prof Norm Coombs
>Sent: Saturday, November 08, 2008 5:44 PM
>To: [log in to unmask]
>Subject: Question about online library help or reference desk???
>
>
>I realize that libraries are increasingly having facilities put online.
>I know some have ways to answer online questions by email or chat or
>such. My question is whether any library has worked to provide ways to
>answer the questions of online patrons with disabilities including
>having a system that will interact with screen reader software?????
>
>If anyone can help the gap in my knowledge, please email me. Norman
>Coombs CEO EASI (Equal Access to Software and Information
>[log in to unmask]
>(949) 855-4852 (pacific time zone)
>
>---------------------------
>Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm EASI
>Home Page http://www.rit.edu/~easi Online courses  and Clinics
>http://easi.cc/workshop.htm Check the EASI Library Web
>http://www.rit.edu/~easi/lib.htm
>
> >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command
> >>> <<<
>  -> . . . . . . . . . <-
>
>No virus found in this incoming message.
>Checked by AVG - http://www.avg.com
>Version: 8.0.175 / Virus Database: 270.9.0/1775 - Release Date:
>11/8/2008 9:56 AM
>
>---------------------------
>Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm
>EASI Home Page http://www.rit.edu/~easi
>Online courses  and Clinics http://easi.cc/workshop.htm
>Check the EASI Library Web http://www.rit.edu/~easi/lib.htm
>
> >>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command
> >>> <<<
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  . . . . . . . . . . . . . . . .

Norman Coombs [log in to unmask]
CEO EASI Equal Access to Software and Information
phone (949) 855-4852 (NOTE pacific time zone)
****READ ABOUT THE DICK BANKS MEMORIAL SCHOLARSHIP: http://easi.cc/scholarship.htm

---------------------------
Check out EASI New Synchronous Clinics: http://easi.cc/clinic.htm EASI Home Page http://www.rit.edu/~easi Online courses  and Clinics http://easi.cc/workshop.htm Check the EASI Library Web http://www.rit.edu/~easi/lib.htm

>>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<<
 -> . . . . . . . . . <-

No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.9.0/1775 - Release Date: 11/8/2008 9:56 AM

---------------------------
Check out EASI New Synchronous Clinics:
http://easi.cc/clinic.htm
EASI Home Page http://www.rit.edu/~easi
Online courses  and Clinics http://easi.cc/workshop.htm
Check the EASI Library Web http://www.rit.edu/~easi/lib.htm

>>> Error in line 8 of AXSLIB-L.MAILTPL: unknown formatting command <<<
 -> . . . . . . . . . <-