Jose wrote:<i need some help,i have a toshiba t3100sx laptop...> Hi Jose, If as the others suggest you find the battery is defective, you can get a replacement from here... http://www.directron.com/toshiba--p240c-8lt.html Alternatively you can probably get your old one recycled locally. The following sites were able to provide more info, but not sure if it is if much use to you... http://www.toshiba.ca/support/Tsbs/100/tsb0134.htm http://www.toshiba.ca/support/Tsbs/200/tsb0274.htm http://www.toshiba.co.uk/computers/tosee/discontprod/discontman.html for ordering discontinued manuals Regards Roger. PCBUILD's List Owner's: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>