Susan,

Earlier versions of Netscape were notorious for freezing PCs.
Make sure she has version 4.6 or 4.61.

If not, then get the upgrade ---- do NOT use the smart update feature.
Download the FULL INSTALL version.

Jim Meagher
=====
Micro Solutions Consulting        Member of The HTML Writers Guild
http://www.ezy.net/~microsol     International Webmasters Association
410-543-8996                MS Site Builder Network - Level 2 member
=====
----- Original Message -----
From: Susan Hays <[log in to unmask]>
.


> I told a friend that I would post her problem to this group of computer
> experts just to see if you could give any suggestions as to what her
problem
> is.  She has a Gateway 233 with 64MB of Ram.  She is running Windows 98
and
> is online using a small ISP.  She uses Netscape Communicator.  Her
computer
> constantly freezes up, many many times per night.  She is constantly
having
> to turn it off in order to get going again.  She is so terribly frustrated
> having to constantly turn her computer off and on all during the night.
It
> is my understanding that her hard drive has been reformatted once already
and
> it ran pretty good for a while, but within the last 2 weeks, it is back
like
> it used to be.  She has run a Thorough ScanDisk and Disk Defragmenter.
She
> installed Norton Utilities 2000 last night.  Right off the bat, Norton
said
> that she had 132 Windows problems, 4 of which Norton couldn't fix.  She
does
> clean out her temp files on a fairly regular basis and she runs ScanDisk
and
> Disk Defragmenter about once every 2 weeks or so.  Even I know that a
> computer constantly freezing up are signs of heat.  But could any of you
> please give some possible solutions or even what you think the problem
might
> be.  She would greatly appreciate it.  I have helped her all I know, but
you
> are the experts on computer problems.
>
> Thanks so much in advance,
> Susan Hays
>
>                          PCBUILD's List Owner's:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>
>

                         PCBUILD's List Owner's:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>