Ben

I just finished up with the exact same thing on my son's modem.  The thing
that finally told me that we had a snafu modem was that when we plugged the
telephone into the modem, it would give a dial tone, but would not hang up.
Everything else tested out fine.

I suggest that you replace the modem.

Mike Buraczewski
[log in to unmask]
-----Original Message-----
From: Ben Moore <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Friday, July 02, 1999 9:55 PM
Subject: [PCBUILD] Modem Problem - no dial tone


>Greetings,
>
>I have a problem with a modem on a friend's computer.  Last night the modem
>was working correctly.  Today it gives a "no dial tone" response with both
>dial-up networking and HyperTerminal.  Nothing has been done to the
computer
>during that time period.
>
>This an older Compaq 486 with Win95b and  a Cirrus-Logic 33.6 modem
>installed.
>
>Device manager shows the modem installed and working correctly, no
>conflicts.  Modem diagnostics gives a full report that looks ok except for
a
>"no response" to the AT15 command. I'm not really sure what the diagnostics
>should look like for this particular modem.  You can hear it dial if you
>disable "wait for dial tone" so at least part of it is working correctly.
I
>have confirmed dial tone to the connector on the modem.  I have reinstalled
>the modem.
>
>We had storms in the area last night but nothing very close and both the
>power and  telephone line are supposedly protected by a cheaper surge
>protector.
>
>I'm out of things to try.  It looks to me like a defective modem.  Any
>suggestions would be appreciated?  Thanks.
>
>Ben Moore
>
>                Curious about the people moderating your
>                   messages? Visit our staff web site:
>                     http://nospin.com/pc/staff.html
>

            Do you want to signoff PCBUILD or just change to
                    Digest mode - visit our web site:
                    http://nospin.com/pc/pcbuild.html