Greetings,

I have a problem with a modem on a friend's computer.  Last night the modem
was working correctly.  Today it gives a "no dial tone" response with both
dial-up networking and HyperTerminal.  Nothing has been done to the computer
during that time period.

This an older Compaq 486 with Win95b and  a Cirrus-Logic 33.6 modem
installed.

Device manager shows the modem installed and working correctly, no
conflicts.  Modem diagnostics gives a full report that looks ok except for a
"no response" to the AT15 command. I'm not really sure what the diagnostics
should look like for this particular modem.  You can hear it dial if you
disable "wait for dial tone" so at least part of it is working correctly.  I
have confirmed dial tone to the connector on the modem.  I have reinstalled
the modem.

We had storms in the area last night but nothing very close and both the
power and  telephone line are supposedly protected by a cheaper surge
protector.

I'm out of things to try.  It looks to me like a defective modem.  Any
suggestions would be appreciated?  Thanks.

Ben Moore

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