Dwight I have a HP 5100 scanner and it started life on a win95 and now runs
on my win98 machine, you didn't say if it is now running win98 if so
you need to get the correct drivers.. HP support supplied a new CD for mine
free of charge.
They warn not to run the scanner on win98 with the win95 drivers...

Or it maybe the resolution your client is asking for. The higher the
resolution the longer the scan takes(the whiring and clunks are the scanner
doing small block passes to scan a document)

The software also has a scanner test button which self tests the scanner I
don't know what it comes up with if the sacnner is faulty but if it works
fine it tells you...
Hope this helps a little

Bob the plumber
http://users.gl.hardnet.com.au/blgas/
----- Original Message -----
From: Dwight Reese <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, July 02, 1999 12:18 PM
Subject: [PCBUILD] Scanner antics


> Greetings,
> I had a phone request for help with an HP 5100 scanner that is acting up.
The symptom is multiple "false starts" (I heard over the phone multiple
whirrs and grindings).  Apparently this goes on for 11 cycles before the
scanner actually completes the scan, which is of good and reasonable
quality.  The unit has been working well for the last yearon a Win95 system.
Any suggestions? Thanks, Dwight
>
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