----- Original Message -----
From: <[log in to unmask]>
To: <[log in to unmask]>; <[log in to unmask]>
Sent: Friday, April 27, 2001 10:55 AM
Subject: Important message from Kurzweil Educational Systems


To our valued Customers and Dealers,

In light of the continued and very public transitions at Lernout & Hauspie,
our current parent company,  we wanted to again reassure you that we at
Kurzweil are not going away under any circumstances, we remain an
autonomous organization which is cohesive and dedicated, and we plan to
continue to offer the products and support which so many people depend
upon.

Should you experience any difficulty communicating with people at L&H, feel
free to make use of these alternative contacts at Kurzweil Educational
Systems.

Customer Service:
Regardless of the Kurzweil product you own, for questions or concerns
regarding software maintenance agreements (SMA), software updates,
registration inquiries, etc., contact:
     Kim Hunt, 1-781-203-5038 (extension 5038), [log in to unmask]
     David Bradburn, 1-781-203-5018 (extension 5018),
[log in to unmask]

Customer Technical Support:
For technical support questions regarding Kurzweil 1000, contact:
     Nick Dotson, 1-888-995-9905, [log in to unmask]
     Paul Henrichsen, 1-888-995-9905, [log in to unmask]

For technical support questions regarding Kurzweil 3000, contact:
     Jim Kelley, 1-781-203-5249 (extension 5249), [log in to unmask]
     Mike Gorman, 1-781-203-5025 (extension 5025), [log in to unmask]

Our toll-free number -- 1-800-894-5374 -- is also available to US and
Canadian-based callers.  When using that number, simply enter the 4-digit
extension number (listed in parenthesis above) for whomever you are trying
to reach.

Thank you for your attention to this letter.

Sincerely,
The Kurzweil Educational Systems Team

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