I'm speechless!

Peter



 INSTRUCTIONS ON REPLACING MOUSE BALLS
I don't know how they wrote this with a straight face.  This apparently  was
a real memo sent at a computer company to its employees in all
seriousness...  This memo is from an unnamed computer company.  It went
to all field engineers about a computer peripheral problem.  The author of
this memo was quite serious. The engineers rolled on the floor!  (Especially
note last sentence)
>
 Mouse balls are now available as FRU (Field Replacement Unit).  Therefore
if a mouse fails to operate or should it perform erratically, it may need a
ball replacement.

Because of the delicate nature of this procedure, replacement of mouse balls
should only be attempted by properly trained personnel.  Before proceeding,
determine the type of mouse balls by examining the underside of the mouse.

Domestic balls will be larger and harder than foreign balls.  Ball removal
procedures differ depending upon the manufacture of the mouse.  Foreign
balls can be replaced using the pop-off method.  Domestic balls are replaced
by using the twist-off method.

Mouse balls are not usually static-sensitive.  However, excessive handling
can result in sudden discharge.  Upon completion of ball replacement, the
mouse may be used immediately.  It is recommended that each replacer
have a pair of spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in charge


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