The following article shatters the misconception that one needs a four
year degree to earn big bucks as an information technology professional.
The opportunities and now the training are out there for those interested.
kelly
A QUICK STUDY
By Diana Kunde
The Dallas Morning News
April 25, 1999
Talk to Ann Cook, 40, who was a stay-at-home mom for 14 years until
she enrolled in an intensive five-month course in Microsoft systems
engineering at Southern Methodist University. A year after finishing,
she's director of technical marketing and support for SystemIP, a
fast-growing Dallas information systems consulting firm.
"Right now, I feel like I'm living someone else's life," she said.
Or talk to Jim Walgren, 33, who earns in the mid-$60,000s as a systems
engineer in Dallas taking care of e-mail and messaging systems for an
international division of Bank of America.
Walgren, who is a quadriplegic, was laid off from a $10-an-hour
customer service job when his employer moved its operations. He, too,
completed SMU's five-month course and became certified as a Microsoft
computer professional.
"In about a year's time, I tripled what I was making when I was laid
off. It's been a phenomenal ride," said Walgren, who finished his
coursework in May 1997.
Not everyone who takes technical courses has such a success story to
tell. And many information technology jobs require years of study in
such fields as electrical engineering or computer science.
But there are also good jobs standing open for folks who can be
trained relatively quickly in specific skills. For instance, the rapid
spread of information technology has spawned the need for an army of
systems engineers and network administrators -- people who set up
personal computer networks, service them, troubleshoot or do disaster
recovery when things go wrong.
"The kinds of labor shortages the industry is suffering span the whole
spectrum," said Frank Giebutowski, general manager/south central
district for Microsoft Corp.
SMU's school of engineering launched its first advanced computer
education center, which primarily teaches Microsoft certification
skills, in Richardson, Texas, in 1995. Since then, the school has
added three more Texas centers in Plano, Houston and San Antonio. The
centers offer training for certification in other operating systems
and programming languages, but Microsoft Windows training is in the
most demand because the technology is so widely used, officials said.
About half of the SMU students are technically proficient and want to
add a new skill. But the other half are changing careers, said David
VonZurmuehlen, director of marketing at SMU's computer education
center.
In Illinois, Microsoft offers classes in cooperation with community
colleges in the Chicago area as well as in Champaign and Peoria. In
addition, the software giant is helping fund a joint project with the
U.S. Department of Labor and Green Thumb Inc., a Virginia-based
nonprofit organization, to train people age 55 and over.
Older workers who graduate from a six-week Austin, Texas, pilot
project are landing entry-level jobs on computer help desks, said
Diane Cowan, regional director for Green Thumb. Most start at $10 to
$11 an hour but can progress to higher pay as they learn more. The
program is expanding into other cities.
Despite the number of achievers, it isn't easy to switch gears.
Several of the 25 students who started the systems engineering course
at SMU with Mark Richter in the fall of 1997 dropped out. According to
the group's Web site, six have completed the battery of tests that
certify them as Microsoft systems engineers. Another five have a
Microsoft-certified professional designation, which requires passing
fewer tests.
Richter, 38, a theology major in college, was facilities supervisor in
prepress operations for TV Guide in Dallas before spotting an ad for
SMU's program.
"It's rigorous. You have to lock yourself up in a room and study," he
said. Richter got his certification last June but had already begun
work for Dalfort Aerospace in Dallas. He's now manager of information
systems and is thinking about starting on an MBA.
Juanita Rodriguez, a 29-year-old single mother and office manager for
SystemIP, went more slowly, even repeating some classes because she
couldn't take time off from work or motherhood to cram. "With little
or no background, I strongly feel it's overwhelming," said Rodriguez,
who nevertheless has passed two certification tests.
Her employer is an example of the field's possibilities. B.W.
Lightsey, SystemIP's president, was a mechanical engineer for 15 years
before quitting a manufacturing job in 1997 to retool himself. He and
Cook, the firm's director of technical marketing, were in the same SMU
class.
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