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Tue, 28 Sep 1999 23:07:48 -0700 |
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Adele |
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I think you misunderstood part of my post. The computer does detect the
computer as new hardware on bootup. I have installed the newest driver that
I got from the modem site. Everything shows that it is working properly but
when I try to dial out I get the message that there is no dial tone. If I
understand correctly, a winmodem carries its own com port which in this case
would be com3 which is what Device manager shows.
I forgot to mention that this computer is a Pentium 100 using an Intel
chip running WIN98.
Thanks
Adele Sapilewski
[log in to unmask]
> << listed as working properly using COM 3. Under COM ports only 1,2 and 4
are
> listed. >>
>
> You kind of answered your own question. the modem thinks its on com3 and
your
> system has 1-2-4 available. delete the modem under control panel/modem and
> reboot your modem should be detected upon bootup
>
> Philippe J. Beaulieu
> [log in to unmask]
>
> PCBUILD's List Owner's:
> Bob Wright<[log in to unmask]>
> Drew Dunn<[log in to unmask]>
Original Message:
We have a problem with a 56K PCI Fax winmodem. When originally installed it
worked properly. It was not used for a few months and now does not respond
at all. The only error message I got was something to do with Telephony.
Sorry I didn't write it down. The system is running WIN98.
I have checked the Device Manager and the modem is listed as working
properly using COM 3. Under COM ports only 1,2 and 4 are listed. The modem
is using IRQ 10 along with IRQ Holder for PCI Steering.
In WIN98 System Tools I have run the System File Checker with no corrupt
files being listed. Also ran Version Conflict manager, with no conflicts
listed. In System Info - Hardware Resources, no conflicts are listed.
I have attached a phone to the back of the modem and I do get a dial tone
and have also tried WIN98 Phone Dialer with no response.
I have removed the modem and reseated it with no change. Then I removed the
modem from Device Manager and physically removed the modem from the
computer. Upon reinstallation WIN98 recognized the modem as new hardware and
proceeded to install it. I used the latest drivers that I got from the
manufacturers web site. None of this made a difference.
Since COM 3 wasn't appearing in Device Manager, I changed the COM port for
the modem to COM 2. This also made no difference.
I moved the modem to another PCI slot. No difference.
I finally tried a brand new 56K PCI winmodem. The modem still wouldn't work.
Can anyone give me an idea on how to fix this problem?
PCBUILD's List Owner's:
Bob Wright<[log in to unmask]>
Drew Dunn<[log in to unmask]>
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