I have a Harmony 56kflex pc voice modem. This modem was operating
fine with connection speeds in the 38k/40k speed. I recently switched
to a new isp and my speed dropped to 26,400.
After checking around I have come up with the following situation. I
originally spoke with my isp tech support who told me I need to update
my modem driver. I approached Harmony http://www.harmonyusa.com/
via email and received no response.
I have what I believe is the HM18020-3
The box is labeled 56Kflies faxmodem. The modem looks like the one
shown as the HM 18020-3 on Harmony's website at
<http://www.harmonyusa.com/p18020-3.html>
The chip has the following id...
RCVDL56acf
R6761-23
Rockwell 97
9804 B54154-3
Right now the fastest I seem to be able to connect is at 26.4k. My isp has
told me that they run v.90. I therefore downloaded the following file...
Download 18020.1, 20.2, 20.3 modem V.90(V2.065)!!
When I try to run the V90wiz.exe file I get the following message on the
first screen...
The modem on com 4 appears to need a firmware update (it's response
to "AT-itu?" is "error"). Please click (run update wizard) to verify and
update.
When I run the update wizard and reach modem detect, it detects my
modem (com 4) and tells me
maker "unknown"
Model "unknown"
firmware "V1.120.01-K56_DLP"
I also get a message stating...
The modem on com 4 is not recognized as an updatable modem.
Choose a different port or click cancel to exit from the update wizard.
After reading the faqs on Harmony's site I am confused. I am not sure if
I have the correct update for the modem I now own or if I need to run a
different update prior to this one first.
Can anyone help? Thanking you in advance.
David Thuillier
http://www.DreamersDen.com
PCBUILD mailing list is brought to you by:
The NOSPIN Group
http://nospin.com