Structuring a Successful Volunteer Project
Here are some guidelines to developing successful technical volunteer
projects:
Commitment: The volunteer will take cues from you and the organization
about how committed you are to the project, and how important the
project is to your organization. If the organization is not 100%
behind the project, then the volunteer won't feel inspired to be
either.
Sustainability: The most important aspect in the success of mentoring
projects is the commitment of the non-profit to becoming
self-sufficient. Non-profits shouldn't rely on volunteers to be
available on a long-term basis for on-call troubleshooting. The
volunteer will not be around forever, and the reason you are asking a
technical volunteer to help you out is because s/he has more knowledge
than you about the particular issue. Take the opportunity to learn
from the volunteer, so that you are incorporating a level of
sustainability into the project.
Flexibility: Volunteers have limited time, especially during school or
business hours. The best projects are ones that have flexible
time-schedules. Delays are sometimes unavoidable; but also be aware if
the volunteer is losing interest, because the early these issues are
addressed, the sooner you can get back on track.
Workplan: Work together with the volunteer on developing a
step-by-step plan, with some sort of timeline included. This way you
both know where the project is at, and can identify when things are
going off-track. This plan is a good thing to have in case staff or
the volunteer changes, so you can inform the new person where things
have come form, and where it's going.
Sample workplans:
General Needs Assessment:
* Volunteer will identify nonprofit system of work and nonprofit
work needs.
* From this, volunteer will identify solutions (not necessarily
computer based) which will meet the nonprofit needs according to
the system of work, including changes in the system of work.
* Volunteer will be appraised of nonprofit limitations (monetary,
technical, administrative). Nonprofit and volunteer will agree
upon one or more solutions as their goal.
* Volunteer will then identify costs associated with meeting that
goal (including computer equipment costs), and present a draft of
the needs assessment.
* After a discussion of the variables, the volunteer will present a
detailed needs assessment for meeting the work needs of the
nonprofit or improving the system of work.
* The volunteer might be called upon to present this needs
assessment to the Board for approval.
Designing a new database:
* School will furnish data sets and relations, as well as all sample
input and output screens, and reports they wish to generate, to
volunteer. School will also justify the use of any particular DB
product they wish to use.
* Volunteer will evaluate this information to see if appropriate,
and develop model layouts and reports.
* Once the modeling is agreed upon, the volunteer will program the
database, and bring it back to the school for beta testing.
* The school and the volunteer will agree on the final form, after
which the volunteer will provide documentation and negotiate
future support.
Designing a LAN:
* Nonprofit and/or volunteer will determine need and justification
for LAN.
* Nonprofit will identify a person to act as system administrator,
who is responsible for learning and documenting the ongoing
maintenance task of the LAN.
* Volunteer will work with the system administrator to identify the
type of LAN and configuration necessary, and subsequently the
equipment needed (including upgrades for machines which would
otherwise not be compatible).
* The volunteer and system administrator will work together to
determine the workload for setting up the physical LAN, and the
ongoing workload for maintaining the LAN.
* Volunteer and System administrator will produce plan, work and
cost assessment for the LAN installation.
* Volunteer and nonprofit will install cables and software, as well
as do any H/W configuring of computers.
* Volunteer will train system administrator in ongoing maintenance
issues, and be available for another month for phone support.
* Discuss documentation and staff backup procedures.
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