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Subject:
From:
Kelly Pierce <[log in to unmask]>
Reply To:
VICUG-L: Visually Impaired Computer Users' Group List
Date:
Thu, 14 Jan 1999 21:43:44 -0600
Content-Type:
TEXT/PLAIN
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TEXT/PLAIN (673 lines)
these materials provide a good reference point for those just starting a
vicug.

kelly



>From the web site http://www.cmhc.com/selfhelp

CONTENTS

What is a Self-Help Group?
The Value of Self-Help Support Groups
Research Related to Self-Help Support Groups
Starting a New Self-Help Group
Starting an Online Self-Help Group

----------
      What is a Self-Help Group?

          Self-Help groups can be more appropriately
          called "mutual help" groups. Essentially
          there are four characteristics that make
          them what they are:

                * Mutual help - This is the primary
                  dynamic process that takes place
                  within the group -- it's people
                  helping one another and helping
                  themselves in the process.
                  Experiences are shared, knowledge is
                  pooled, options are multipled, hopes
                  are reinforced, and efforts are
                  joined as members strive to help one
                  another.

                * Member-Run - Member run and "owned".
                  Providing a sense of belonging and
                  reflecting members'felt needs. They
                  are not professionally run groups.
                  If professionals are involved (and
                  in many cases they are) they serve
                  in ancillary supportive roles, i.e.,
                  they are "on tap, not on top" as
                  some groups describe it.

                * Composed of Peers - members share
                  the same problem/experience,
                  providing a powerful "you are not
                  alone" sense of understanding, which
                  can often lead to an almost instant
                  sense of community at the first
                  meeting.

                * Voluntary Non-Profit organization -
                  volunteer-run, no fees; dues if any
                  are minimal. They are, as described
                  by A. Tofler in his 1980 book, The
                  Third Wave, as "prosumers," rather
                  than "consumers.


          The most exciting and important capability
          of self-help support groups is that ordinary
          people, in joining with others, start these
          groups in their local communities when none
          exist, and then they often become an
          extraordinary resource to others. They don't
          need a grant, an agency, or even a office -
          just the inspiration and a few other people
          who share their experience and common sense.
          When there is no national organization, what
          significantly helps is simply knowing that
          there indeed is a group that has already
          started somewhere, that shows such groups
          can be developed and can provide information
          so that others don't have to re-invent the
          wheel. When there is a national group, a
          model group can also show how such a group
          might be run differently. But in either
          case, it greatly encourages others to take
          those steps.

----------
 The Value of Self-Help Support Groups

     Former Surgeon General Koop has noted that "My years
     as a medical practitioner, as well as my own
     first-hand experience, has taught me how important
     self-help groups are in assisting their members in
     dealing with problems, stress, hardship and pain...
     Today, the benefits of mutual aid experienced by
     millions of people who turn to others with a similar
     problem to attempt to deal with their isolation,
     powerlessness, alienation, and the awful feeling that
     nobody understands." - former Surgeon General Koop (in
     the book, Self-Help: Concepts and Applications, edited
     by A. Katz, et. al,Charles Press, 1992).

     "Mutual help groups are a powerful and constructive
     means for people to help themselves and each other.
     The basic dignity of each human being is expressed in
     his or her capacity to be involved in a reciprocal
     helping exchange. Out of this compassion comes
     cooperation. From this cooperation comes community." -
     Phyllis Silverman, PhD, Dept of Psychiatry, Harvard
     Medical School, from Introduction to the "Self-Help
     Sourcebook," 1995, p. 24.

     "These groups make significant contributions to
     positive outcomes for persons affected by mental &
     behavioral disorders." - from "Healthy People 2000:
     National Health Promotion and Disease Prevention
     Objectives" (1991) report issued by U.S. Dept. of
     Health & Human Services, setting the establishment of
     self-help clearinghouses in 25 states as one of the
     official national health objectives for the year 2000.

     "It is one of the most beautiful compensations of this
     life that no man can seriously help another without
     helping himself." - Charles Dudley Warner, 1873,
     American essayist, editor, novelist

     The future of health care in these troubled times
     requires cooperation between organized medicine and
     self-help groups to achieve the best care for the
     lowest cost" - former Surgeon General Koop, (in the
     book "Self-Help: Concepts and Applications" edited by
     A. Katz, et. al, Charles Press, 1992).

     In an interview (in NJ Monthly, January, 1992, p. 32),
     national pollster George Gallup commented upon the
     despondency and apprehension that many Americans felt
     in the face of the problems of the economy, crime,
     drugs, and education. When asked if all the future
     trends were doom and gloom, he concluded the the
     interview by answering: "Not at all.... there is a
     widespread tendency among Americans to get together in
     small groups - support groups, self-help groups,
     groups of all kinds, really. In our fragmented
     society, where loneliness and isolation are so
     prevalent, it is encouraging to see so many people
     reaching out to each other. It's a very hopeful sign
     for the future."

----------
 Research Related to
Self-Help Support Groups
Please see also a review article on the
effectiveness of self-help groups.

     It's not easy to capture the value of self-help groups
     through empirical studies. But some researchers have
     partnered with self-help groups to find appropriate
     ways. For those with interest, here are some studies.
     Several professionally run support group studies are
     included. Teachers at all levels might note that the
     personal stories which people tell within and about
     mutual help groups can often convey more understanding
     of their value - consider adding it to the curriculum.

     Results of a University of Chicago Medical School
     study of older men with DIABETES found that those who
     learn self-care techniques and participate in
     member-run support groups two years later are less
     depressed, less stressed, gain more knowledge, and
     rate the quality of their lives higher than those who
     didn't take such actions ("Diabetes Support Groups
     Improve Health of Older Diabetic Patients" by Janice
     Gilden M.D., et.al., "Journal of the American
     Geriatrics Society." vol. 40, pp 147-150, January,
     1992). One of the researchers, Dr. Michael Hendryx,
     also noted that "a group leader does not have to be
     experienced for the session to be valuable."

     Similar research on group benefits has already shown
     the value of groups for YOUNG DIABETICS ("Effects of
     Peer-Group Intervention on Metabolic Control of
     Adolescents With IDDM" by Barbara Anderson, et. al.,
     "Diabetes Care," vol. 12, no. 3, March 1989, pp.
     179-183), suggesting that "problem-solving groups can
     be more effective with young adolescents with IDDM
     than conventional treatment."

     A Duke University study in the Journal of the American
     Medical Society (vol. 267, no. 4, pp. 520-524),
     examined 1,368 HEART PATIENTS over time and found that
     those persons who lacked a spouse or confidant were
     three times as likely to die within 5 years of
     diagnosis than those who were married or had a close
     friend. As reported in the New York Times of Feb. 5,
     1992, Duke researchers noted that... "A support group
     may be as effective as costly medical treatment."

     In terms of addiction, research reported in the
     "American Journal of Psychiatry" (vol. 151, February,
     1994, pages 254-259) by James McKay and colleagues
     reflected how a sample of 180 substance dependent, low
     income patients (who were 82% African American),
     showed that post treatment self-help group affiliation
     predicted lower rates of SUBSTANCE ABUSE after
     treatment. They showed that this effect was not due to
     patient motivation or any other individual
     characteristic, and they did not just rely on
     self-report, but also did urine tests.

     In a study reported in the "Archives of General
     Psychiatry," 1993, Dr. Fawzy I. Fawzy found results
     that suggest that being part of a support group for
     persons at the early stages of SKIN CANCER can
     increase their chance of survival threefold over a
     five-year period. Six months after the group sessions
     ended, two-thirds of the patients in the
     professionally assisted support groups showed an
     increase of 25 percent or more in what are called
     natural killer cells, cancer fighting cells in the
     immune system. No such increase was found in the
     control group.

     In his noted research, Dr. David Spiegel of Stanford
     University, noted that women with BREAST CANCER in a
     professionally run support group, where one of the
     professional facilitators had breast cancer, the group
     members had a survival rate double that of the control
     group. ("Effect of Psychosocial Treatment on Survival
     of Patients with Metastatic Breast Cancer by Speigel,
     D, J. R. Bloom, H. C. Kraemer, & Gottheil, E., "The
     Lancet," 8668, 2, 1989, pp. 888-891).

     Patients DISCHARGED FROM A PSYCHIATRIC HOSPITAL who
     participated in a Community Network Development (CND)
     Program required one-half as much rehospitalization,
     ten months after discharge, as a comparable group of
     non-participating ex-patients. Self-help and mutual
     support were emphasized in the CND program. CND
     ex-patients also required one-third as many patient
     days of rehospitalization (7 vs 25 days) and a
     significantly smaller percentage of them needed to
     continue to attend Community Mental Health Centers and
     other mental health agencies for services (48% vs
     74%). (Gordon, R.E., Edmunson, E., and Bedell, J.
     "Reducing rehospitalization of state mental patients:
     Peer management and support." In A. Jeger and R.
     Slotnick (Eds.) "Community Mental Health," New York:
     Plenum, 1982.)

     Volunteer leaders in Recovery, Inc., a self-help group
     for people who have been treated for MENTAL HEALTH
     problems (half of whom had been hospitalized for
     mental illness) felt they benefited from their
     participation. Leaders' ratings of their overall
     satisfaction with life and health, as well as their
     satisfaction with work, leisure, and community were
     high, and equivalent to the general public's levels of
     satisfaction. (Raiff, N.R. "Self-help participation
     and quality of life: A study of Recovery, Inc.",
     "Prevention in Human Services," 1 (3), 1982.

     CHILDREN OF PARENTS WITH DRINKING PROBLEMS who
     participated in Alateen, a self-help group sponsored
     by Alcoholics Anonymous, suffered less emotional and
     social disturbance than peers who did not belong.
     (Hughes, J.M. "Adolescent children of alcoholic
     parents and the relationship of Alateen to these
     children" in the Journal of Consulting and Clinical
     Psychology, 45 (5), 1977.

     Participating in a self-help group for FAMILIES OF
     PSYCHIATRIC PATIENTS reduced the family's sense of
     burden. Members found the group helpful because it
     provided them with information about schizophrenia and
     coping strategies which professionals didn't provide.
     Participation also helped parents to develop
     supportive social bonds with others who were
     experiencing similar problems. (Potasznik, H. &
     Nelson, G. "Stress and social support: The Burden
     Experienced by the Family of a Mentally Ill Person.
     American Journal of Community Psychology, 12 (5),
     1984.

     Parents Anonymous seeks to break the vicious cycle of
     CHILD ABUSE by halting parental abuse of children who
     would otherwise grow up to be abusive parents
     themselves. An independent national evaluation of
     Parents Anonymous conducted by Behavior Associates of
     Tucson, Arizona revealed that of the 19% of group
     members who physically abused their children on a
     daily basis before joining Parents Anonymous, only 1%
     reported continuing such abuse immediately after
     joining the group. "Parents Anonymous Frontiers"
     Newsletter, (Winter, 1976).

     Another study found that Parents Anonymous parents
     reported that they gained insight into their reactions
     to the abuse they typically experienced as children
     and that they learned new ways of expressing love and
     affection to their own children. (Comstock, C. M.
     "Preventive processes in self-help groups: Parents
     Anonymous" in Prevention in Human Services: Helping
     People Help Themselves, 1 (3), 1982.

     Participants in national self-help group for parents
     of young drug and alcohol abusers -- (PRIDE - Parent
     Resources Institute for Drug Education) -- reported
     that their participation was associated with
     improvement in their children's DRUG PROBLEM. A
     majority of the participants also reported
     improvements in their children's general discipline
     problems and in adjustment outside the home.
     (Galanter, M.D., Gleaton, T., Marcus, C.E. & McMillen,
     J. "Self-help groups for parents of young adults and
     alcohol abusers" in the American Journal of
     Psychiatry, 141 (7), 1984.

----------
 Starting a New Self-Help Group

     The following guidelines are based on the experiences
     of the American & N.J. Self-Help Clearinghouses. While
     there is no one recipe for starting a group in your
     community (different national groups rely on different
     models), we have listed a few ideas you may find
     helpful.


     Table of Contents

             * Don't Re-invent the Wheel
             * Think "Mutual-Help" From the Start
             * Find a Suitable Meeting Place and Time
             * Publicize and Run your First Public Meeting
             * Future Meetings
             * Final Thoughts


     Don't Re-invent the Wheel

     Chances are that a group focused on your particular
     concern already exists. If you have a local self-help
     clearinghouse serving your area, call to confirm that
     there isn't already a group in you area. Check the
     database here. If you find an existing national group,
     contact them and ask for any "how-to" guide or starter
     packet they may have. Ask about group leaders nearest
     to you and consider calling them. If you are
     contacting a model group for your issue, ask if they
     might send you sample material they have used (flyer,
     press releases, etc.). If there is a local self-help
     clearinghouse in your area, also determine from them
     what assistance they can provide to you in developing
     your group. If you can, consider attending a meeting
     of one or two other local self-help groups that may be
     somewhat somewhat similar to the group you are
     starting, simply to get a feel for how they operate,
     then borrow what you consider their best techniques to
     use in your own group. Before going to any such group,
     call first and ask if you may attend.


     Think "Mutual-Help" From the Start

     You do not have to start a group by yourself. There
     are others who share your problem.

     Find a few others who share your interest by
     circulating a flyer or letter that specifically cites
     how if one is interested in "joining with others to
     help start" such a group, they can contact you.
     Include your first name, phone number, and any other
     relevant information. Make copies and post them at
     places you feel are appropriate, e.g., library,
     community center, clinic, or post office. Mail copies
     to key people whom you think would know others like
     yourself. You can also ask if the notice might be
     published in your local church bulletin and newspaper.

     When, hopefully, you receive a response, discuss with
     the caller what their interests are and what you would
     like the group to do. Ask if they would be willing to
     share the responsibilities of organizing a group for a
     specific period of time. By involving several people
     in the initial work of the first meeting, they will
     model for newcomers what your self-help mutual aid
     group is all about: a cooperative effort.

     Also, consider obtaining the assistance of any
     professionals who may be sensitive to your needs and
     willing to assist you in your efforts. Physicians,
     clergy, and social workers may be helpful in various
     ways, from providing meeting space to locating needed
     resources.


     Find a Suitable Meeting Place and Time

     Try to obtain free meeting space at a local church,
     library, community center, hospital, or social service
     agency. Chairs should be arranged in a circle and
     avoid a lecture set-up.

     If you anticipate a small group and feel comfortable
     with the idea, consider initial meetings in members'
     homes. Also, try and set a convenient time for people
     to remember the meeting, e.g., the first Tuesday of
     the month.


     Publicize and Run your First Public Meeting

     To reach potential members, consider where they might
     go to seek help.
          Would they be seen by particular
          professionals or agencies? If the answer is
          yes, try contacting these professionals.
          Posting announcements in the community
          calendar section of a local newspaper,
          library or community center can be
          especially helpful. The key is to get the
          word out.

     The first meeting should be arranged so that there
     will be ample time for you and other core group
     members to describe your interest and work, while
     allowing others the opportunity to share their view of
     how they would like to see the group function.
     Identify common needs the group can address. Although
     you do not want to overload you new arrivals with
     information, you do want to stress the seriousness of
     you intent and the necessity of their participation.
     Make plans for the next meeting and consider having an
     opportunity for people to talk and socialize
     informally after the meeting.


     Future Meetings

     For future meetings consider the following:

           * Purpose: Establish the purpose of the group.
             Is the purpose clear? Groups often focus upon
             providing emotional support, practical
             information, education, and sometimes
             advocacy. Also determine any basic guidelines
             your group will have for meetings (to possibly
             ensure that group discussions are
             confidential, non-judgmental, and informative.

           * Membership: Who can attend meetings and who
             cannot? Do you want membership limited to
             those with the problem? Will there be
             membership dues? If so, how much?

           * Meeting Format: How will the meeting be
             structured? How much time will be devoted to
             business affairs, discussion time, planning
             future meetings, and socializing? What topics
             will be selected? Can guest speakers be
             invited? If the group grows too large,
             consider breaking down into smaller sub-groups
             of 7 to 12.

           * Roles and Responsibilities: Continue to share
             and delegate the work and responsibilities in
             the group. Who will be the phone contact for
             the group? Do you want officers? Consider
             additional roles members can play in making
             the group work. In asking for volunteers, it
             is sometimes easier to first ask the group
             what specific tasks they think would be
             helpful.

           * Phone Network: Many groups encourage the
             exchange of telephone numbers or an internal
             phone list to provide help to members between
             meetings. Ask your membership if they would
             like this arrangement.

           * Use of Professionals: Consider using
             professionals as advisors, consultants, or
             speakers to your groups, and as sources of
             continued referrals and information.

           * Projects: Always begin with small projects,
             then work your way up to more difficult tasks.


     Final Thoughts

           * Stay in touch with the needs of your members.
             Periodically ask new members about their needs
             and what they think both they and the group
             can do to meet them. Similarly, be sure to
             avoid the pitfall of core group members
             possibly forming a clique.

           * Expect your group to experience "ups and
             downs" in terms of attendance and enthusiasm.
             It's natural and should be expected. You may
             want to consider joining or forming an
             informal coalition of association of leaders
             from the same or similar groups, for your own
             periodic mutual support and the sharing of
             program ideas and successes.


     While you can obtain the best "how-to" literature from
     existing self-help groups, as well as from any local
     self-help clearinghouse, there are other suggestions
     provided (to include those for professionals seeking
     to help initiate the process) in the Self-Help
     Sourcebook on pages 195 to 216.

----------
 Starting an Online Self-Help Group

     We're glad that you are thinking about the possibility
     of starting an online self-help group. To assist your
     particular needs, here are a few ideas that will help
     you get started:


     Table of Contents

             * Existing Services
             * Don't Romanticize
             * Look and Learn
             * Taking the Big Step: Planning the Online
               Conference
             * Final Thoughts


     Existing Services

     While on-line "real time" meetings occur on commercial
     services like CompuServe, America Online, and Prodigy,
     more often live meetings are developing at Internet
     forum sites, e.g., the Transformations Forum
     (http://www.transformations.com/) or ParentsPlace
     (http://www.parentsplace.com/). Meetings usually take
     place at a preset time on a weeknight or weekend. You
     might want to begin your effort by posting a message
     in forums on one or more of the national commercial
     systems. Ask if there are any other individuals
     interested in learning more about the problem and/or
     are interested in starting an online group.
          [Compuserve, for example, provides three
          forums to post messages: the Health and
          Fitness Forum (type "go Goodhealth"), a
          medical professional forum called MedSig
          (type "go SFP5"), and the disabilities forum
          (" go disabilities"). In each health-related
          forum of interest, register your name and
          interest in their "Member Directories" by
          typing in your specific problem as one or
          more of the keywords." Check if any others
          have already registered there within your
          interest.]

     If you know of a national self-help group that exists
     for your disorder, request a short item be placed in
     their national newsletter describing the online
     efforts, asking if others have access to that service
     and are interested in exchanging experiences and ideas
     on-line. Try to elicit a response from the following
     questions in your letter:
           * Is the national self-help group interested in
             having its officers meet on-line?
           * What about state coordinators or local
             self-help group leaders?

     Remember to include your e-mail address and any other
     relevant information.


     Don't Romanticize

     Visions of sophisticated real-time, on-line meetings
     are natural, and with hard work, a definite
     possibility. Yet, don't become mesmerized with this
     goal that you ignore the rich value of message threads
     on message boards. Consider posting a question,
     thereby starting a "message thread" that might focus
     on one or two of the questions of key relevance to
     your illness or concern. This method of "mutual help"
     allows individuals to ponder the question(s) at their
     convenience, thus avoiding the difficulties of
     planning an on-line conference. Message boards may be
     found on BBSs, Fidonet conferences, Internet mailing
     lists, and news groups.


     Look and Learn

     Demonstration often is the best teacher, and what
     better way to gain a feel for the dynamics of an
     on-line support group than to attend one or two
     on-line conferences. By observing a well organized
     on-line conference, you should learn how one is run,
     the function and duties of a facilitator, and
     conference commands you can use.
          [Using CompuServe again as an example, one
          uses the command "/name" to shorten your
          nane while in conference, or "/exit" to
          leave. Other commands in conference include
          "!" to indicate you have a comment or "?" if
          they have a question waiting. Also, emember
          to check the necessary baud rates for the
          meeting. Compuserve charges more for higher
          baud rates.]


     Taking the Big Step: Planning the Online Conference

     Once you have five or more interested volunteers, set
     a tentative date for the actual real-time conference.
     The most convenient times often are on the weekends.
     Post messages in related Newsgroups to publicize your
     first meeting. Some inaugural meetings start with a
     guest speaker in order to attract new recruits. If you
     want a guest speaker for your first meeting, arrange
     and confirm the speaker's appearance well in advance,
     and make the systems operators of related Forums aware
     of your efforts.

     Newsgroup announcements are the best way to gain
     publicity for your conference. Include in the message
     the speaker's background and main points of his or her
     presentation. If your guest is not on-line or does not
     subscribe to a particular service, it is your
     responsibility to find an individual with your on-line
     service that lives near the speaker who would be
     willing to host him or her. In many cases, you might
     be required to serve as the guest's host.

     Constantly try to recruit others interested in your
     endeavor. It is all too easy for one individual who
     believes they can manage an on-line group to burnout
     early in the game. Indicate to others that this is
     something you cannot do alone. One easy way to attract
     new members is to create a LIBrary file of the most
     frequently asked questions about your topic. Include
     information about your on-line activities and meeting
     times.


     Final Thoughts

           * Be patient. A successful on-line support group
             cannot be built overnight.
           * Be supportive of other forum members who share
             the same needs as yourself. They may be able
             to offer you valuable "how to" information in
             complex or difficult situations.
           * Be demonstrative. You are there to share and
             educate others about your concern. Arguing and
             over-reacting does not help your cause, even
             if your are trying to prove a point.
           * Try to understand the person's feelings, while
             remaining welcoming and non-judgmental.

     Good Luck!

----------


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