Just a long shot but is the length of telephone cable from the socket to
the modem cable ok. A friend of mine had a "no dial tone" message a while
ago and the problem turned out to be the telephone cable malfunctioning.


At 20:45 18/02/99 -0500, you wrote:
>I have a client with a strange modem and/or isp problem. He used to be able
>to connect to his isp no problem and then was unable to. I reconfigured his
>machine and could connect (from my office location). When he took his
>machine home he still couldn't connect. His isp cannot explain it. They have
>tried command strings and nothing makes any difference. He ended up
>upgrading his machine and I put a new Acer 56k pci voice modem in it. Again

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