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Tue, 10 Feb 1998 12:19:52 -0800 |
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Shrinivas Puranik wrote:
> I have an internal Acer 33.6 modem which worked fine till yesterday.
> Yesterday while cleaning I must have accidentally pulled the telephone
> line loose from the modem. Will this in anyway fry the modem ?. The
> computer was on by the way. The problem is, immediately after that my
> windows 95 wouldn't recognise the modem.
> This is what I tried :So I tried to remove and reinstall the modem, No go.
> I removed the modem and reseated the modem , tried a diffrent slot
> still the same problem. It would not recognise the modem. It would
> come back with the message "could not open port"
> I tried a DOS based diagnostic software, it recognises the two comm
> ports but fails to recognise the modem.
> Is there any way to tell for sure that my modem is truly dead ?.
The simplest method is to swap it into another computer that has a
properly-working identical modem & software. A possible problem is that
the
modular phone-cord socket was damaged when the cord was yanked out. If
you
have a telephone connected to the modular "phone" socket and it works
normally,
that probably indicates the sockets are OK. Install a different modem
that
is known to be operational to test if your motherboard ports were
damaged.
An "Aw Gee!" could be that the phone line-cord (from the wall) is
plugged
into the wrong modular socket ("phone" vs. "line").
David Ross
San Francisco
PCBUILD: http://nospin.com or [log in to unmask]
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