I did scan with Cheyenne Inoculan w/signature 4.13 and found no viruses.

Greg

On Friday, October 30, 1998 6:26 PM, Jose E. Dominguez [SMTP:[log in to unmask]] wrote:
> Have you checked for viruses?
>
> HTH
>
> Jose
>
>
>
> Anderson, Greg wrote:
>
> >         I have customer that had me upgrade their computer (p233MHz MMX,
> > 32MB, 3.2GB HDD) from WIN95 to WIN98. I reformatted the hard drive,
> > installed WIN98 and everything came up and worked just fine. The modem,
> > sound card, printer, etc. The HP5 scanner came up and worked fine. I
> > scanned 2 pictures to show them it worked ok.
> >         They have since told me that days after I left, they were on the
> > Internet and the PC locked up. So they booted the PC. Since that time
> > the Device Manager shows no entry for the scanner, only the SCSI card
> > (SYMBIOSxxxx). I have removed the SCSI card, brought the PC up and then
> > down, reinstalled the SCSI card and it plug-n-plays beautifully. But, it
> > never detects the scanner. Can anyone provide me any thoughts on how to
> > get the scanner connected? Is there a problem running the HP5 scanner to
> > run consistently under WIN98? Am I hopefully just missing some steps to
> > get the scanner recognized? Any help would be greatly appreciated!
>
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