I need serial number, to contact Acer support and seed what they have to
say. Please send serial number to me. Thanks.
-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Harold E. Schumacher,
Jr.
Sent: Thursday, March 25, 1999 9:05 PM
To: [log in to unmask]
Subject: [PCBUILD] Acer notebook problems...(2nd plea!)
Hello all,
A friend of mine has an Acer Extensa 366D laptop. Their original
intent was to delete some files off of the HD. Well, I think
somebody went too far and from what I can understand, they may have
actually deleted the Windows directory (?).
Anyway, I thought I could help, but this is a little bit deeper
than I thought! When we plug it in and turn it on, you can hear the
HD just a little and that is all that happens; no BIOS info, no CPU
info, no memory info, no cursor, no nothing!. Absolutely nothing!
We have a restore CD, but obviously we can't use it, because we
can't get that far. If necessary, after we ~do~ get it to boot up,
reformatting and re-installing the OS will not cause any grief for
them.
Suggestions on how to proceed?
Thanks in advance...
Harold E. Schumacher, Jr.
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