There's no word on refunds if the product does not live up to Microcrap's
written promises on accessibility below.
kelly
MS PHONE: ACCESSIBLE BY DESIGN
David Bolnick
Microsoft Corporation
Redmond, WA
The Microsoft Cordless Phone System is much more than an ordinary
phone or answering machine. It is the first 900MHz cordless phone that
links to the PC to help the user manage calls and messages with
greater control and flexibility. By combining the power of the PC and
the Microsoft Call Manager software, the Microsoft Cordless Phone
System helps users manage their calls.
Once the software is installed and the user has entered some names in
the address book, they can start using the phone system like any other
phone, in any room in their house. The Microsoft Call Manager software
running on the PC gives the user more convenience and flexibility than
other phones because it includes Voice Command dialing, enhanced
Caller ID features, and a sophisticated voice mail system. The user
places calls by speaking into their phone and saying a simple phrase
like "Call Mom" or "Call the Office." The Microsoft phone recognizes
up to 40 different names and numbers. In addition, the user can
navigate through their messages using voice commands. The phone has
Caller ID. As a result the user can let their phone or PC announce the
caller's name before they pick up the phone. The user can either
answer the phone, or let the call go to voice mail. The Microsoft
Phone also supports Private Greetings. The user can create private
greetings for different callers, like "Hi Tom, we're not home right
now. Please leave a message." Caller Priorities (assign priorities to
incoming calls) lets high priority callers ring through while the Do
Not Disturb feature is turned on. The system can also send calls right
to voicemail and block unwanted calls.
With the Microsoft Phone, users can create multiple mailboxes for
personal or business calls and track calls automatically. The Call
Manager application records name, phone number, date, time and
duration of the last 1,000 calls made by the user. Phone users can
retrieve messages stored on their PC from anywhere - the cordless
handset, the PC, or from a remote phone. The 40 channel, 900MHz
cordless phone gives the user greater range and clarity than a
standard cordless phone.
Microsoft Phone includes many features that benefit individuals with
disabilities. From TTY compatibility to the shape and positioning of
buttons for ease of use by individuals who are blind, Microsoft Phone
is the latest example of a Microsoft product that addresses
accessibility by design. In addition, the Microsoft Phone was the
first Microsoft product to benefit from a review by the company's
Access Review Boards. These boards cover issues for users with a range
of disabilities. Microsoft's Hardware Group incorporated the boards
feedback which shaped the final product and made it accessible.
Microsoft Phone has the following accessibility features for users who
are hearing- or visually-impaired, or have some disability that makes
it difficult to pick up the handset:
* The printed manuals are available on the CD-ROM in a format that
can be read by a screen reader.
* A TTY window is available in the Microsoft Call Manager software.
* A full audio description of the buttons on the handset is
available by pressing the Help button (0) on the handset, and then
pressing 1.
* Voice commands help to reduce keypad use.
* Blind and visually-impaired users can use the voice command
"Report System Status" at the handset to hear what features of the
answering system are turned on or off.
* The earpiece on the handset is hearing-aid-compatible.
* The buttons on the handset provide both tactile and audio
feedback.
* Variously shaped buttons on the handset provide easier orientation
for blind and visually impaired users.
* Indicator lights on the handset provide visual feedback when the
phone is ringing, in use, or on hold, when you have messages, and
when Do Not Disturb is turned on.
* The enclosed hook-and-loop fastener strip can be attached to the
bottom of the charging cradle to enable a user to dial the handset
without having to remove it from the cradle. Attach one piece of
the fastener along the bottom front lip of the cradle, and the
other piece to a hard surface where you want to locate the phone.
* The loudspeaker enables a user to take notes without holding the
handset.
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