Dear Listmates,
My husband and I have finally calmed down from hysterical laughter after
reading the e-mail response from Hershey's.  I dutifully sent them a
message after reading the product alerts posted here regarding the
change in Special Dark chocolate.  I told them what a shame it would be
for the milk allergic and intolerant to lose access to the rare treat of
finding milk-free chocolate if they changed the recipe, but I have to
say, I am not sure how much good it did, as you will read below:


Public Relations wrote:
>
> We appreciate your taking the time to let us know how much you enjoy our
> products.
>
> We are proud of our commitment to excellence in manufacturing quality
> products. Our creative departments are always working on new product
> concepts and ideas. Unfortunately, those ideas are never shared with us
> until they are announced to the public.
>
> Thank you for your interest in our company.
>
> - Yvonne Arslan
> Consumer Relations
> Hershey Foods Corporation

So, did she actually read my note?  Did everyone else get the same
response?
Dale Robin Lockman, Ima (Mom) to Aaron & Seth
West Kennebunk, Maine