I have used software before that had a slower connect speed specified in an
.ini file or other config file.  You might check your software files for
such a line.

At 09:33 AM 4/4/98 -0600, you wrote:
>I am installing a 33.6 Zoom V34i in a 486 machine running Win 3.1. The
>problem is that the modem connects at 9600. I have the modem set to use COM
>3. I went to the control panel and checked the setting for port three. It
>was set to 9600. The highest option is 19200. Does this setting determine
>the connection speed for the modem? If so, is there away to change the
>setting so that I get the full 33.6? What else could cause the modem to
>connect at 9600 instead of 33.6?
>
>Howard Reeves
>mail to: [log in to unmask]
>
>