Subject: | |
From: | |
Reply To: | Anna. K. Byrne |
Date: | Wed, 14 Apr 1999 19:25:52 -0500 |
Content-Type: | text/plain |
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Computer Error
In March 1992, a man living near Boston, Mass. received a bill for his
as-yet-unused credit card stating that he owed $0.00. He ignored it and
threw it away. In April, he received another and threw that one away too.
The following month the credit card company sent him a very nasty note
stating they were going to cancel his card if he didn't send them $0.00 by
return post. He called and talked to them. They said it was a computer
error and told him they'd take care of it.
The following month he decided that it was about time that he tried out
the troublesome credit card figuring that if there were purchases on his
account it would put an end to his ridiculous predicament.
However, in the first store that he produced his credit card in payment
for his purchases he found that his card had been canceled. He called the
credit card company who apologized for the computer error once again and
said that they would take care of it. The next day he got a bill for $0.00
stating that payment was now overdue.
Assuming that having spoken to the credit card company only the previous
day the latest bill was yet another mistake he ignored it, trusting that
the company would be as good as their word and sort the problem out. The
next month he got a bill for $0.00 stating that he had 10 days to pay his
account or the company would have to take steps to recover the debt.
Finally, giving in, he thought he would play the company at their own game
and mailed them a check for $0.00. The computer duly processed his
account and returned a statement to the effect that he now owed the credit
card company nothing at all.
A week later, the man's bank called him asking him what he was doing
writing a check for $0.00. After a lengthy explanation the bank replied
that the $0.00 check had caused their check processing software to fail.
The bank could not now process ANY checks from ANY of their customers that
day because the check for $0.00 was causing the computer to crash.
The following month the man received a letter from the credit card company
claiming that his check had bounced and that he now owed them $0.00 and
unless he sent a check by return of post they would be taking steps to
recover the debt.
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