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Date: | Wed, 18 Mar 1998 15:46:22 -0500 |
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I received the following response from Hershey in case anyone is interested.
>From: Public Relations <[log in to unmask]>
>To: "'Linda Murray'" <[log in to unmask]>
>Subject: RE: dark chocolate
>Date: Wed, 18 Mar 1998 15:38:44 -0500
>
>We appreciate you taking the time to contact us.
>
>Hershey's Special Dark chocolate bar is being reformulated
>to include milk fat. We feel the change will improve the bar
>by giving it a creamier texture. We will begin manufacturing
>of the reformulated bar in mid April.
>
>Our goal is to manufacture products with widespread consumer
>appeal. Since we work closely with our Brands Managers to
>keep them informed of what consumers like and dislike about
>our products, we would like to gather your comments for our
>Marketing survey.
>
>Please call us toll free at 1-800-468-1714, weekdays,
>9 am-4pm EST. When a consumer representative answers,
>please tell them you are calling regarding Reference Number 2549537A.
>The information you provide will be forwarded to our
>Marketing Department.
>
>- Izzy Hlavacek
>Consumer Relations
>Hershey Foods Corporation
>
>>----------
>>From: Linda Murray[SMTP:[log in to unmask]]
>>Sent: Thursday, March 12, 1998 7:56 AM
>>To: Public Relations
>>Subject: dark chocolate
>>
>>I have been notified that you will be adding dairy to your special dark
>>chocolate now. This information came to me two days after a Hershey's
>>representative told me that Hershey's did make a dairy-free product - the
>>Special Dark Chocolate. My son is allergic to all dairy products and I have
>>been trying to find chocolate products that he can eat. The special dark
>>chocolate bar was the only Hershey product he can have. I hope you will
>>reconsider adding dairy to your special dark chocolate bar. It is very
>>difficult to find chocolate products for those that are milk-allergic.
>>Thank you for your time.
>>******************************************************
>>
>>Linda Murray
>>[log in to unmask]
>>
>
******************************************************
Linda Murray
[log in to unmask]
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