Thank you Ana, Gary, and Harry for responding and trying to help.
Here's what happens: After pressing "OK" on the "Heads-up" screen that
first comes up after loading Narrator, and pressing
alt-tab, Narrator just seems to Tab through the elements on its own
screen: the QuickStart button, Narrator Guide, What's New, Settings,
Feedback, etc. I don't see how to move away from the Narrator screen to
get to my other open applications. I'm using Windows 10 V1903, according
to Winver. I mostly use Narrator to read the screen when JAWS has an
issue; so not being able to move away from the Narrator screen is a very
big problem.
Thanks for any help any of you can provide.
Rachel
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