To set up a nonstandard Gmail account in your email client, you may need 
to get additional settings from someone at your organization.


At my last teaching job, we switched to Google Suite a few years before 
I left. The email address itself didn't change. It was still 
SchoolName.edu. But the material for receiving mail on our laptops and 
cell phones instructed us to set email up as a Google account. I 
couldn't get the instructions to work, so I went to the IT Help Desk. 
Someone there set up my laptop, and I was able to use those settings to 
set up my phone and desktop at home.


What I think I remember is that I set email up as a Gmail or Google 
account, but I had to run the manual setup. Beyond that, I don't really 
remember what I did.



On 3/25/2021 9:28 AM, Duane Farrar wrote:
> Hi All,
>
> OK, here's the wrinkle. The Gmail email account does not end with 
> @gmail.com domain name. Instead, it uses the following convention: 
> [log in to unmask]
>
> I cannot seem to get the account settings quite right using IMAP. 
> Should the incoming server name be IMAP.GMAIL.COM, .GMAIL.COM (WITH A 
> LEADING PERIOD AND ASSUMING Thunderbird automatically inserts the IMAP 
> part) or simply gmail.com (with no leading period)? I know the 
> incoming server port should be 993, but what should the authentication 
> settings be? (The Gmail and Thunderbird help pages don't quite explain 
> things well enough and don't really match up with what I'm seeing on 
> the screen.)
>
> Likewise, for the outgoing SMTP server there is a drop-down box with a 
> Gmail option using port 465, but again I am unsure of the proper SSL 
> and authentication settings.
>
> I've tried various combinations of settings and making sure my 
> password is correct, etc., but I can't get it right. Thunderbird is 
> displaying error messages that I can't find on the screen and read 
> with JAWS, but I know they're there.
>
> If anyone has set up a similar type of Gmail account within 
> Thunderbird and can help with the proper settings I will truly 
> appreciate it!
>
> Thanks,
> Duane
>


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