Thanks to all who helped me with my question about repairing Jaws 2019 
Annual.


As a couple of you suggested, I ran the regular Jaws2019 *.exe file, and 
the Repair option came right on up.


Before doing that, I tried Uninstalling Jaws to find out if the Repair 
option came up as an option, but it didn't. That surprised me because I 
have a vague memory of Repair being an option on that screen in some 
versions of Jaws.


Anyway, I'm no longer getting the error messages about my accessibility 
display drivers. Thanks.


On 3/19/2019 9:19 PM, Albert Ruel wrote:
> Ana, try starting the uninstall process in the features and program section of control panel, and when it asks you to repair or uninstall, simply select repair.
>
> Thx, Albert
>
> Sent from my iPhone
>
> On Mar 19, 2019, at 8:35 PM, Ana G <[log in to unmask]> wrote:
>
> Hi All,
>
>
> Yes, I know I should call Freedom Scientific tech support with this question. I'm posting here because I leave the house early, get home late, and am not able to call during work time. I'm hoping someone has information to share with me.
>
>
> Basically, my question is "How do you run a repair on Jaws Annual in Windows 10?"
>
>
> About two months ago, I bought a Xammbox pocket computer. It was running Windows 10 1803. I also bought a Jaws 2019 Annual license and activated a copy on the pocket computer. I installed a couple other things, Adobe Reader and Thunderbird, but after two weeks, the computer stopped working. I was able to revive it with help from the manufacturer. A week or so later, I had another all-mighty crash. I got the Xammbox up and running again, and thinking there might be a problem with the OS software installation, I used the Windows media creation tool, which supposedly runs a clean Windows install, to manually upgrade to Windows 10 1809.
>
>
> Since updating to 1809 last week, things seem much better. The computer doesn't run as warm. The battery life is a little better. And I'm able to run antivirus software, which I wasn't able to do before the first crash.
>
>
> The only fly in the ointment is an error message I'm getting from Jaws. It started after I upgraded to Windows 1809. It says that the display drivers aren't installed properly, that I should try rebooting the computer, and that I should run a Jaws repair if the problem persists. The instructions it gives me for running a Jaws repair are to run the setup package but choose "Repair."
>
>
> Does this mean that I need to download and run the Jaws 2019 *.exe file from the Freedom Scientific website even though I'm using a Jaws annual license? I tried running the little file you get when you buy the annual license, but that just told me my computer was activated. I also tried locating a Repair item in the Jaws menus, which I have a vague memory of using in earlier versions, but I'm not finding anything familiar.
>
>
> So ... is running the regular Jaws 2019 *.exe file the thing to do?
>
>
> Thanks.
>
>
> Ciao
>
>
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