Hi Rachel,

I am running Windows 7 and JAWS 17 on a custom-built desktop that has 
plenty of RAM and storage, but I am having identical issues with 
Thunderbird. In addition, my system often freezes, crashes or reboots 
itself without warning or for any apparent reason. I suspect that the 
culprit for the crashes may be either my video or sound card or both. I 
think Thunderbird's issues could be its own. I find its slowdowns and 
delays infuriating. I am using version 52 and that has the added "bonus" 
of JAWS not being able to read the list of messages-I have to look at 
each message individually, which again slows me down. One of these days 
I may have to just purchase a new desktop (or replace the guts of my 
existing one) and invest in a copy of Outlook.

Also, one more thought that just popped into my head, my system will 
sometimes crash while I am composing a message in Thunderbirtd. So much 
so, I have gotten into the habit of continually saving my message while 
I am composing it, although Thunderbird will do this itself as well, 
although I have not played with setting the interval. I think 
Thunderbird will often slow down to a crawl while it is saving a message 
in the background.

- Duane


On 10/22/2017 5:32 PM, Rachel wrote:
> I also have a Dell desktop running Windows 10 and JAWS 18, and it's 
> been a problem since I got it a year ago.  My programs crash all over 
> the place; and there are many days when Thunderbird freezes every few 
> seconds. So if I continue typing an e-mail when this happens, nothing 
> appears on the screen till the program unfreezes, and then I see a 
> whole flood of letters appear all at once.  It plays havoc, too, with 
> my reading from my Braille display.  I've had the Microsoft 
> Accessibility people look at the machine and also my brother, who 
> deals with computers at work; and no one can figure out what the 
> problem is.  I have tons of resources, memory, space, etc.; and 
> there's no apparent reason why I'm having such problems.  Some days 
> the machine works pretty well.
> Rachel
>
>
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