Jeff:
Collaboration is the best way to work on these issues because the designer/developers can see what the problem is when they are collaborating with the user. If you use the JAWS key command/combination, Insert + F3, it will bring up the JAWS "HTML list of elements on a web page. There are around 20 of these HTML elements listed and then you can select one of those elements to find and list on the page. This utility should work on a PDF document if properly tagged and designed. It may also work on a MS Outlook message if the message is in an HTML format.
So, you can select from the list of HTML elements listed and by pressing the enter key on the one you want and that will list all of those elements on the page, for example all the buttons, checkboxes, or links. This will allow you to see if there are links that use a tag that tells JAWS and you that the button is a link, or that the link is called a button. some people doing design and coding don't realize what they are doing will create big problems.
For you to check for the miscoding, you can get JAWS to list all the links and compare that list with the list of buttons and you will be able to pick out the faulty code. Tell this to the people and they can fix it and avoid doing this in the future. This is something that can be a problem for sighted people as well because they may see the text on the page that doesn't match with the element that they are told to use.
They will probably thank you for bringing this to their attention, or at least they should because if they don't they will be wasting their time and money as well as that of other users and their company.
Try a page where you have had the problem and see what you get. Let me know what you find; I'll be interested.
Good luck
Stan
-----Original Message-----
From: Jeff Kenyon [mailto:[log in to unmask]]
Sent: Saturday, December 07, 2019 10:41 PM
To: Stan Berman
Cc: [log in to unmask]
Subject: Re: [VICUG-L] JAWS missing some links when I line them up
Thanks Stan, this company is working with some people with JAWS, and they are trying to finetune the programs to work with JAWS effectively.
Sent from my iPhone
> On Dec 7, 2019, at 10:20 PM, Stan Berman <[log in to unmask]> wrote:
>
> Albert and others :
>
>
> Here is one of the possible explanations, and it is one that I have
> encountered multiple times in testing web pages.
>
> The code is improperly written!
>
> More specifically, the actual code has been written so that the means
> to move to another page is , for example, a button, but the title
> given to the element is "link". That is why JAWS does not list that element as a link.
> If you use the JAWS HTML elements list and select to list buttons on
> the page or some other element that might have been used, you will see
> that JAWS does recognize that thing , but as a button not a link.
> This happens when the wrong class has been designated for the
> element.... and there is other possible improper coding.
>
> Believe me; I've run across this a number of times.
>
>
>
> Stan
>
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of albert Cutolo
> Sent: Saturday, December 07, 2019 8:03 PM
> To: [log in to unmask]
> Subject: Re: [VICUG-L] JAWS missing some links when I line them up
>
> Hi,
>
> One thing that I have noticed, is that whenever I go to a web page and
> look for a links list using the insert key F7, it doesn't bring up the links
> list like it use too.
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Jeff Kenyon
> Sent: Saturday, December 07, 2019 4:04 PM
> To: [log in to unmask]
> Subject: [VICUG-L] JAWS missing some links when I line them up
>
> Hi everyone, I just started a new job and I've been in training for a
> few weeks, and am just now getting IT issues taken care of as far as
> mail with JAWS, and accessing databases for work. Some of these are
> their own programs that work fine with JAWS, but the one thing I am
> surprised about is that on our company Intranet which is basically a
> webpage where you pull up your assiignments and fill out timesheets
> and things like that. When I am on this page and press JAWS key and
> F7 it doesn't seem to know that links are there. When I do a JAWS find it takes me right to where I want to go.
> Has anyone else had this issue?
> In case anyone is wondering where the job is at it is with a
> company known as Jlodge. I will be evaluating and auditing customer
> service calls that come into Comcast's billing department and tech
> support. I work remotely from home, so there is no need to relocate
> anywhere and I like it because I can work and not even have to get dressed!
>
> Sent from my iPhone
>
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