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PCBUILD - PC Hardware discussion List <[log in to unmask]>
Date:
Mon, 20 Apr 1998 06:03:27 -0600
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PCBUILD - PC Hardware discussion List <[log in to unmask]>
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Subject:
Re: Two Hard Drives
From:
Earl Truss <[log in to unmask]>
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At 04:56 PM 4/19/98 -0400, Jim Meagher wrote:

>Recently IOMega lost a class action suit by users of ZIP drives.
>
>The click of death has been around since the very beginning days
>of the zip drive.  To my knowledge, IOMega never acknowledged the
>problem and provided NO support for the products.  This lack of
>support by IOMega forced users to sue the company.
>
>That kind of behavior figures prominently in my buying decisions.
>
Actually, I think the suit was over Iomega's decision to charge for support
calls instead of giving support for free as originally promised.  I don't
think the suit had anything to do specifically with the "click of death".

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