Harry,
In Thunderbird, you can go into Tools > Options > Security > Junk to
retrain your Junk filter. Junk is one of several tabs, so after you find
Security, tab once, then use the right and left arrows to get to Junk,
and finally tab through those options.
Ciao
On 5/9/2017 1:08 PM, Harry Brown wrote:
> Hi all,
>
> Using jaws 18, on a windows 10 creators update computer.
>
> Well folks, I use Thunderbird 52.1, and starting yesterday afternoon,
> when I would be down arrowing through the list of emails in the inbox,
> Thunderbird would always say, "Thunderbird thinks this is junk mail."
>
> So, I called my computer guy, Rick, and he did some digging. Now he
> team viewered me, (he can do that for anyone), so we started at 2
> o'clock this afternoon, and he's reading everything he can find on the
> internet, and he's going into my Thunderbird, and trying everything
> people said to try to get rid of the message.
>
> Then, at 5 minutes to 4, he finds this command, (don't know where he
> found it), but to disable that message that pops up, all I have to do
> is, are you ready for this? All I have to do is press shift j. That's
> right, shift j gets rid of the "thunderbird thinks this is junk mail"
> message!
>
> All that digging for 1 key combination and yes, you bet I'm going to
> do a right up and keep it in the computer notebook folder, in the what
> to do section, in case anyone else has this problem!
>
> an hour and 55 minutes, and we find 1 key combination, and it fixes it.
>
> Now I have to do that on each message, but at least I can go through
> the list of messages in the inbox now.
>
> Harry
>
>
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