I think CBT and Skillsoft are what many universities and community
colleges (and probably other businesses) use to deliver training. My
current campus uses it, and so did another institution I worked for a
few years ago. My experience with it is that each class seems to be
designed by a different person, so accessibility varies.
For example, this academic year I've taken classes on discrimination,
sexual harassment, mandatory reporters, and hazardous material. Only the
one on hazardous material was completely inaccessible. The ones on
discrimination and sexual harassment were mostly accessible, though
there were a couple of places in each where much swearing and random
button pressing were required to move to the next screen. The one on
mandatory reporters was accessible except for the final signature and
submission control.
I've also noticed that it's useful to try different browser and screen
reader combinations. For instance, I did the discrimination class using
Jaws and Internet Explorer, but I did the sexual harassment class using
NVDA and Chrome. Courses were miserably inaccessible using different
combinations. And on the subject of Jaws, I'm using Jaws 18, and I found
it helpful to manually refresh Jaws (ins+esc) after activating controls
because, otherwise, Jaws was inconsistent about reporting/reflecting
those changes. This was more of a problem when using Jaws with Chrome,
but it happened with other Jaws and other browsers as well.
On 3/16/2018 2:33 PM, Jeff Kenyon wrote:
> The A+ certification is a Comptia certification that will qualify one to work as an entry level help desk support person. CBT and Skillsoft is the resource that NIB uses for training and the practice tests.
>
> Sent from my iPhone
>
>> On Mar 16, 2018, at 4:58 PM, Terri Hedgpeth <[log in to unmask]> wrote:
>>
>> Hello Jeff,
>> What is A+ certification? And what is CBT?
>>
>> =========================================
>> Terri Hedgpeth, Ed.D.
>> Director Support Services EOSS
>> (480) 965-6278 (Office)
>> Arizona State University
>> Irish Hall A, 215; 1250 S. College Ave.
>> Tempe, AZ 85287-0912
>> E-mail: [log in to unmask]
>> ========================================
>>
>> -----Original Message-----
>> From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Jeff Kenyon
>> Sent: Friday, March 16, 2018 12:33 PM
>> To: [log in to unmask]
>> Subject: [VICUG-L] The website from hell, with the solution right on the main page
>>
>> HI everyone, I don’t know if there is anyone on this list who is looking to take the test for A+ certifications, and are using CBT training, but I found some issues and solutions that may be of some help to someone. I had been having trouble accessing the materials that I need to study so I can take my 220901 A+ exam. However, there have been lots of changes to the page, and I just spent around 2 hours with technical support. When I had tried to access review material before, I had clicked on my plan and many other links, but in doing some trouble shooting the only thing I needed to click on was the catalog button which is right when I first logged into the page. There are other ways of getting to this material that are not accessible as the site uses some programs that are not compatible with JAWS at this time.
>>
>> Sent from my iPhone
>>
>> VICUG-L is the Visually Impaired Computer User Group List.
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>>
>> VICUG-L is the Visually Impaired Computer User Group List.
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>
> VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
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>
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