My understanding is that Gmail doesn't slap the important label on
messages based on whether the sender indicated whether it was important
or not. Gmail looks at the message content, the sender and other
information to determine if it thinks the message will be important to
you or not. https://support.google.com/mail/answer/186543?hl=en
On 03/07/2018 04:41 PM, Sherry Wells wrote:
> I was thinking about this problem being a gmail problem not an Outlook
> problem. Although gmail makes an invalid assumption in marking these emails
> as important when the sender has not indicated same, Outlook saves them to
> the important docs folder whereas Windows Live Mail did not. It's
> interesting that Windows Live Mail somehow decided gmail was wrong and
> Outlook has decided gmail is correct. I can more understand why Outlook is
> doing what it is doing but wish I could make it mimic what Windows Live Mail
> used to do re these emails.
>
> Sherry Wells
>
> -----Original Message-----
> From: Pratik Patel <[log in to unmask]>
> Sent: Monday, March 5, 2018 10:57 AM
> To: [log in to unmask]; [log in to unmask]
> Subject: RE: [VICUG-L] Unwanted Emails Showing Up in Important Mail Folder
>
> Hi, Sherry,
>
> The problem is not Outlook. It's Gmail itself. The important label gets
> applied before the mail gets delivered to Outlook.
>
> Regards,
>
> Pratik
>
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Sherry Wells
> Sent: Monday, March 5, 2018 10:11 AM
> To: [log in to unmask]
> Subject: Re: [VICUG-L] Unwanted Emails Showing Up in Important Mail Folder
>
> Thanks Pratik, this explanation totally makes sense. What a pain! It would
> be nice to at least have the option of telling Outlook that anything from a
> given sender should not default to important. I used to use Outlook for
> work several versions ago & it was wonderful. Now there are numerous
> hassles involved with using it including this one. I wish MS had not
> stopped supporting Windows Live Mail as it did not have this problem.
> That's my rant for today...
>
> Thanks,
> Sherry Wells
>
> -----Original Message-----
> From: Pratik Patel <[log in to unmask]>
> Sent: Monday, March 5, 2018 8:58 AM
> To: [log in to unmask]; [log in to unmask]
> Subject: RE: [VICUG-L] Unwanted Emails Showing Up in Important Mail Folder
>
> Hello,
>
> I assume that you have a Gmail account which you're filtering through
> Outlook. This particular problem is an ugly result of how Gmail deals with
> its messages. Generally, there are no folders as you might understand the
> concept in Gmail. Instead, Gmail has labels. These labels are applied by
> Gmail to each message that comes in. The important label is applied to a
> message that Gmail considers to be--well, important. This label gets applied
> along with the label "inbox" or another folder's label. When you delete a
> message from what you consider to be "inbox" or another folder, the message
> is not actually deleted unless there are no other labels associated with
> that message. If the message has the important label associated with it, you
> deleting the message from a particular folder only removes the inbox or the
> other label from that message. The important label is still associated with
> that message. Unfortunately, you have no other choice but to go through the
> "important" folder and delete the messages that you no longer wish to have
> there.
>
> Hope this explanation helps.
>
> Regards,
>
> Pratik
>
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Sherry Wells
> Sent: Sunday, March 4, 2018 11:25 AM
> To: [log in to unmask]
> Subject: [VICUG-L] Unwanted Emails Showing Up in Important Mail Folder
>
> Hi all,
>
> I am using Outlook 2016 & yearning for Windows Live Mail which is no longer
> supported. For some reason, many many emails that I have deleted are still
> retained in my important mail folder. These emails were not originally
> marked as important from the sender & they are no longer in my trash folder.
> Why would they be retained in my important mail folder when I never moved
> them there & have deleted them & cleaned out my trash folder. Any ideas of
> how to stop this would be appreciated as I am getting annoyed at having to
> delete things twice.
>
> Sherry Wells
>
>
> ---
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>
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--
Christopher (CJ)
Chaltain at Gmail
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