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From:
David Tanner <[log in to unmask]>
Reply To:
David Tanner <[log in to unmask]>
Date:
Mon, 29 Aug 2016 20:01:59 -0500
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David Tanner

From my iPhone 6 S

> On Aug 28, 2016, at 10:52 PM, Ana G <[log in to unmask]> wrote:
> 
> Hi all,
> 
> 
> Calling the Microsoft Disability Help Desk is next on the agenda, but I thought I'd put the bat signal out here first.
> 
> 
> My laptop is running Windows 10. since it's the computer I use for school, I thought I'd run the anniversary update here at home so I wouldn't be prompted to do so in the middle of class while it's hooked up to the overhead during one of my deep and meaningful lectures.
> 
> 
> So I went into Windows Settings > Update. I found out I had two updates, one being Windows 10 Anniversary. The other update installed successfully. Apparently, part of that update involved the installation of a little Get Windows App. When I ran it, it said that my computer could run the update but that I needed to free up some disk space. This was surprising because I don't actually have much on it, but I went ahead and uninstalled Dropbox, Thunderbird, NVDA, and some of the promotional apps that come with the computer, like Evernet. After each uninstall, I ran Disk Cleanup, and tried the update again only to be told I need to free up more disk space. At this point, what's  left are Windows Defender, Jaws, Text Cloner pro, Firefox, and Office. I've turned Jaws off and tried installing with Narrator running, but still no success. I was ready to uninstall Jaws, but I'm not all that sure doing so will solve my problem.
> 
> 
> When I press alt+enter on This PC, I find that I have 2GB memory and 1.89 GB RAM. Is it even possible to get both numbers to 2 GB?
> 
> 
> Ciao
> 
> 
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