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Subject:
From:
Ted Chittenden <[log in to unmask]>
Reply To:
Ted Chittenden <[log in to unmask]>
Date:
Tue, 5 Sep 2017 04:04:10 -0700
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Hi Brian and all.

The problems Brian describes with Tapin Radio are actually happening in several areas. For example, up until last Wednesday, I was able to read and reply to all of my emails directly on the Internet through Cox' email system. Not saving my emails long term on my computer freed up memory, lessened the chances of my getting a virus, and completely nullified any concerns about losing emails and addresses during Windows upgrades. However, as of last Wednesday, Cox had switched to a different system on the web that used a lot fewer keyboard commands and that didn't allow me as a totally blind person to access my emails directly. As a result, with the assistance of the Microsoft Disability Help desk, all of my emails from my Cox account are now being downloaded to Outlook 2016, and I am now reading and answering all of my emails through that same software. While Outlook 2016 has many features I didn't have access to before, the reasons I chose not to utilize a desktop email system listed above are now some very big disadvantages that I now have to take in to consideration.

The reason for the Tapin experience Brian described and my experience with Cox is the explosive growth in mobile platforms where one taps an onscreen keyboard to accomplish tasks. The desktops that most of us have been using with their QWERTY keyboards are pretty much on their way out with the sighted public. Yes, we can (and probably should) try to minimize the effects of this change by demanding legislative and legal solutions. However, ultimately, we will be forced to move in the mobile direction ourselves.
--
Ted Chittenden

Every story has at least two sides, if not more.


-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Brian
Sent: Monday, September 4, 2017 6:48 PM
To: [log in to unmask]
Subject: [VICUG-L] we have a very big problem with tapin radio most of Michigan stations won't play

Tapin radio is no longer free and I can't find the price on the sight. I down loaded the latest version to see if that would solve my probem but it did not.  You only find out when you install the program.  You get a 14 day trial.  I emailed them and told them that if they don't fix the problem with the Michigan stations I won't buy it.  if you want to check out the problem just type Michigan in the search box and go down through the list and try to play any station in the list infact go through the whole list and you will find that for the majority of the stations all that you will hear is nothing but dead air.  This program has become a very big joke they not updating or maintaining the program.  They are just to lazy and don't care about maintaining and keeping it updated.  I have no respect for any company who won't maintain or update their programs.  There is just no excuse for this if they can't do this then they should not have it.  Back in the good old days tapin radio use to be a great program but no longer it has gone way down hill from what it once was.  Now they don't offer a free version they accually think that we are going to pay for this junk?  They changed the menus arround and when you are in the list of Michigan stations and you find that the station won't play you can't just down arrow to the next station in the list like you could before.  When I open the program it says the version and that I am using screen reader nvda.  The menus are very messy for keyboard users everything is kind of all over the place and neet like it use to be.  This is a down grade not an upgrade.  This is what all to often happens when new versions of softwhear come out they are not better than they were before they are much worse.  They might be better for the sighted but for us they are not.  It's like everything just dropped out the sky and fell whear ever and it's a very big mess.

Brian Sackrider

73

n8mnx


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