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Subject:
Re: windows 10 loosing all sounds and speech
From:
gary-melconian <[log in to unmask]>
Reply To:
gary-melconian <[log in to unmask]>
Date:
Sat, 15 Apr 2017 20:15:22 -0700
Content-Type:
text/plain
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Use a USB headset as there is no audio driver associatd with USB headset  and USB headset uses generic USB driver, and that way you will hav sound and  that  way you can take care of your audio issues. I have a feeling it’s a driver issue that needs  to b updated  to a version that  supports  windows 10. If its an hp machine I have experience the same thing and that was the only way that   I resolved it.  

-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Brian
Sent: Saturday, April 15, 2017 7:08 PM
To: [log in to unmask]
Subject: [VICUG-L] windows 10 loosing all sounds and speech

Hi all my friend and I have been experiencing a problem that ocationally occures it can ocure if we shut down our computers or it can occure if they are on the sound will get switched off the speakers and there is nothing that we can do.  When this happens we have to ask our sighted friend to set our sound back to speakers.  The microsoft answer desk accessability line told my friend thats a hardwhear issue.  My observation is that this did not occure on windows 7but from version
15.11-1703 this be an interaction with screen readers and windows 10 as 
our sighted friend does not have this issue.   Has anyone experienced 
this issue and have you found a fix for this to prevent it from happening.  If there is no fix for this this will be a very major problem for all blind people because there is noway for us to set the 
sound back to speakers.    If blind people don't have a sighted person 
available when this occures they will not be able to use their computer until you get a sighted person wholong that would take.

Brian Sackrider


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