I agree. I'm guessing you're using IMAP. Since you're able to retrieve 
messages just fine, it sounds like you're not able to access the Drafts 
folder on the server. I'm using Linux and I'd suggest going into Edit -> 
Account Settings -> copies and folders and looking to see where your 
draft messages are being saved. If you don't want these in the server, 
you could even make this a local folder. If you're using Windows as an 
OS, the Account Settings may be in another pull down. I hope this helps.

On 09/18/2013 11:20 AM, Bill Pasco wrote:
> I do not use Thunderbird, but my hunch is the error is being introduced by
> Thunderbird. There is probably a file setting which is set to save drafts
> every so many minutes to help protect you from crashes. Most word
> processors also do this. Usually you can set how often this occurs, or you
> can turn it off altogether. In the short run, I'd turn it off completely
> as the need for it is very rare.  The second issue probably revolves
> around where the file is to be saved. This may be a problem partly
> stemming from your email carrier. You need to check to see that any saves
> are going to a place your software can actually reach. If the save is
> trying to go to the email server, that could cause trouble. Or, if the
> email server itself is trying to save, it may not be able to reach your
> local machine. You might have to try a couple of different settings. My
> hunch is Thunderbird is trying to make the save, but isn't be default able
> to do so to a local file.
>
> Sorry I can't be more specific as I'm an Outlook user running Gmail.
>
>
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[log in to unmask]] On Behalf Of Ana G
> Sent: Wednesday, September 18, 2013 6:54 AM
> To: [log in to unmask]
> Subject: [VICUG-L] Draft Saving Error
>
> Hi all,
>
> I have a Zimbra email account at one of my jobs. Since the interface isn't
> very accessible, I've been given the settings so I can send and receive
> Zimbra mail using Thunderbird, my email client of choice.
>
> The problem I'm having is that, when I'm composing messages for that
> account, I get an error message that says something like, "Could not save
> draft" or maybe "An error occurred while saving draft." My options are to
> cancel or try again. If I try again, the same error and options pop up
> every 30 seconds or so. If I cancel, I get a dialog that says something
> like, "confirm draft saving error. Please check your settings," with an OK
> button. I hit OK, and two to three minutes later, the same "Could not save
> draft" error appears again.
>
> I contacted tech support, and they didn't seem to know what was causing
> the problem. Do any of you have ideas about what could be going on or what
> setting might need adjustment? Maybe if I point tech support to something
> specific, I can get rid of the error, which is very distracting.
>
> Thanks for any help.
>
> ciao
>
>
>      VICUG-L is the Visually Impaired Computer User Group List.
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>
>      VICUG-L is the Visually Impaired Computer User Group List.
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-- 
Christopher (CJ)
chaltain at Gmail


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