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Subject:
From:
Duane Farrar <[log in to unmask]>
Reply To:
Duane Farrar <[log in to unmask]>
Date:
Wed, 5 Apr 2017 10:01:08 -0400
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Hi All,

I am using JAWS 17.0.2729 with Mozilla Thunderbird as my email client on 
a Windows 7 computer. Last night Mozilla released Thunderbird version 
52.0, which was installed without any problems. Once I restarted 
Thunderbird, I found JAWS could no longer read the message list pane. (I 
am using the "Classic View" display.) JAWS can still read all of the 
other window panes that are displayed, such as the folder list.

When I tab into the message list pane, JAWS simply says "Not Selected" 
and says nothing at all if I navigate up and down in the list using the 
home, end and arrow keys. The messages are indeed all still there. By 
activating the "Message Pane" from the "Layout" sub-menu, I can tab from 
the message list and preview the message that is currently selected in 
the list.

While this gives me a workaround, it is annoyingly slow and cumbersome. 
I have searched through all of the Thunderbird menus and sub-menus, 
trying to find settings and options that might have an impact on this 
probelm. I could not, however, find any such items that dealt 
specifically with "Accessibility" or "Preferences" or anything obvious 
like that. Do such items exist in Thunderbird? I did try restarting 
Thunderbird without loading any add-ons ("safe mode") but that also had 
no effect. I viewed the Version Update history but there did not seem to 
be a way to return to the previous version.

Has anyone else encountered this problem? Is this also a problem for 
users with JAWS 18 or NVDA?

All advice and suggestions are welcome!

Thanks,
Duane


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