Greetings:
From another listserve, I had an "off-list" response to a problem of mine with
JAWS. In his response, he signed off by saying:
"Joseph the free tech guy!
All are welcome to write me off list if absolutely any help is needed"
So, I suspect that Joseph would be willing to answer tech questions, even on
weekends. His e-mail address is:
[log in to unmask]
Joseph was able to help me, has helped others, and has been relatively active
on this other listserve.
Cheers.
Jim H
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Catherine Getchell
Sent: Sunday, March 6, 2016 9:10 PM
To: [log in to unmask]
Subject: [Bulk] Re: [VICUG-L] Tech support for blind persons on weekends.
I suspect it's simply an issue of market share. We're a small market,
and we will buy their products regardless of whether they have
available weekend tech support or not. I suspect we just don't have
the buying power to give all the assistive technology companies
justification to hire a weekend tech support person. Sounds like a
great part-time job though for some enterprising person who wants to
offer generic screen reader, Braille notetaker, and other AT tech
support on the weekends, for a fee of course.
On 3/6/16, [log in to unmask] <[log in to unmask]> wrote:
> I have often wondered, Why is it that those of us that have screen readers
> for our computers, aren't able to receive Tec support on weekends. After
> all, Other company's like Dell and HP can receive tech support on a 24 hour
> basis like our sighted counter parts. If those company's can provide it for
> them, then why do we have to wait till Monday morning, if we run into a
> problem that takes place either on a Saturday morning. Why can't screen
> reading company's provide teak support on weekends and pay someone overtime
> that could work on a stand by bases. Here's an example of what I'm talking
> about. I'm having a real problem with my screen reader which is system
> access. When the windows loads, system access won't speak. The only way
> that I can use my computer, is if I log on through the run dialog. It would
> really be very helpful, if there was someone that I could call on the
> weekend, too talk with too help me resolve this problem, and not have too
> be forced too wait until Monday morning.
>
> VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
> http://listserv.icors.org/archives/vicug-l.html
> Signoff: [log in to unmask]
> Subscribe: [log in to unmask]
>
>
>
>
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]
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