Greetings, I don't know if this suggestion will help answer your question,
But does your televisions remote have a button call SAP? I'm not sure since
I have time Warner myself, But thought that I would throw
that out here. Also, Have you tried calling the Comcast disability answer
desk? Perhaps they can help you with your issue.
-----Original Message-----
From: Rebecca Degeorge
Sent: Thursday, February 04, 2016 12:00 PM
To: [log in to unmask]
Subject: [VICUG-L] Receiving Descriptive Video
I am not sure if this topic is appropriate for this list.
I am subscribed to Comcast and descriptive video is enabled. However,
I'm still not receiving that track when I listen to programs that
broadcast it.
Does my TV also have to have the capability to provide DVS?
Thanks.
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]