Can you get Xfinity? We have had good luck with it.

Sent from my iPhone

> On Feb 13, 2018, at 12:47 PM, Steve Hoad <[log in to unmask]> wrote:
> 
> In late October I got a message from Spectrum that they would be
> offering a Roku box instead of the laptop that had been offered for an
> accessible cable TV service.  Last week I called to find out about it
> because I hadn't gotten a call to make an appointment.  I was told
> that Spectrum hadn't received the Roku boxes yet, "they were slated
> for delivery on November 2nd and we're still waiting,"
> so, here's my dilemma: The Spectrum provided laptop I have has
> crashed and there is apparently no technical support available for it;
> Spectrum holds all the user info so I am locked out of it and can't
> use or change it to make it work.  Here's an example where a company
> seems to be using a promise rather than a real fix to create
> accessibility. With no real way to get an attorney on the case, I'm
> stuck without accessible cable TV service and really wish I had
> another option.  Thoughts anyone? (cord cutting isn't an option since
> there are others in my household)
> 
> -- 
> Steve Hoad
> 
> 
> 
> -- 
> Steve Hoad
> 
> 
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